PERAN MEDIASI KEPUASAN KERJA PADA GAYA KEPEMIMPINAN TRANSFORMASIONAL TERHADAP KINERJA KARYAWAN TOYOTA AUTO 2000 DENPASAR

Abstrak

The employee performance capabilities decreased seen from not achieving employee sales targets, this can be caused by a lack of employee performance in providing services to consumers. There are employees using mobile devices during work period. The boss is too arrogant or sets targets that are too high. Employees who are not satisfied with the bonus that are given , so that employees expect the  increase of bonus received. The study was conducted at Toyota Auto 2000 with 107 workers using saturated sample method, collected through a questionnaire using descriptive statistical analysis techniques, path analysis and inferential statistics. The results showed that transformational leadership had a positive and significant effect on employee performance. Transformational leadership has a positive and significant effect on job satisfaction. Job satisfaction has a positive and significant effect on employee performance. Job satisfaction is positively and significantly mediates the effect of transformational leadership on employee performance.

Keywords: Transformational Leadership, Job Satisfaction, Employee Performance.