PERAN KOMITMEN ORGANISASIONAL SEBAGAI VARIABEL PEMEDIASI ANTARA STRES KERJA DENGAN TURNOVER INTENTION KARYAWAN

Abstrak

The purpose of this study is to explain the role of organizational commitment as a mediating variable between work stress and turnover intention. This research was conducted at the Wyndham Taman Sari Jivva Bali hotel in Klungkung Regency. The number of samples in this study were 63 employees, through the Slovin formula. Data collection is carried out through questionnaires, interviews, and observations. The analysis technique used is path analysis. Based on the results of the study found that work stress has a negative and significant effect on organizational commitment. Organizational commitment has a negative and significant effect on turnover intention. Job stress has a positive and significant effect on turnover intention. Organizational commitment can mediate the effect of work stress on turnover intention. Management should pay attention to the clarity of information regarding career paths obtained by employees in the future so that employees do not experience work stress due to unclear career paths obtained and also management needs to pay attention to employee involvement in the company.

Keywords: turnover intention, work stress, organizational commitment