PENGARUH ORGANIZATIONAL JUSTICE TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR DENGAN KOMITMEN ORGANISASIONAL SEBAGAI VARIABEL MEDIASI
Abstract
Organizational Citizenship Behavior (OCB) merupakan kontribusi ekstra oleh karyawan untuk mengerjakan pekerjaan lebih dengan sukarela dan memiliki keinginan membantu rekan kerja dalam melakukan pekerjaannya yang memberikan manfaat terhadap perusahaan untuk meningkatkan hasil kinerja karywan dalam mencapai tujuan perusahaan. Tujuan dari penelitian ini adalah untuk menganalisis pengaruh organizational justice terhadap OCB yang dimediasi oleh komitmen organisasional di PT. Pertamina IT Manggis (Fungsi Marine Operation). Jumlah sampel yang digunakan 55 orang karyawan dengan metode sampel jenuh. Metode pengumpulan data dilakukan dengan kuesioner, wawancara, observasi, serta studi pustaka. Data yang dikumpulkan tersebut kemudian dianalisis menggunakan teknik analisis jalur (path analysis). Hasil penelitian menunjukkan bahwa organizational justice berpengaruh positif terhadap OCB dan komitmen organisasional. Komitmen organisasional berpengaruh positif terhadap OCB. Komitmen organisasional memediasi pengaruh organizational justice terhadap OCB. Implikasi dari penelitian ini adalah PT. Pertamina IT Manggis (Fungsi Marine Operation) harus bersikap secara adil kepada karyawannya agar terbentuk perilaku OCB dan dapat meningkatkan komitmen organisasional.
Kata kunci: Komitmen Organisasional; Organizational Justice; Organizational Citizenship Behavior
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References
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Aly, T., Badawy, E., Kamel, M., & Hussein, M. M (2016). Exploring the Relationship between Organizational Culture, Job Satisfaction and Organizational Citizenship Behavior. International Journal of Human Resource Studies.
Amin, A., Yusnita, Y., Ibrahim, M. Y., & Muda, S. (2013). Transformational leadership and life satisfaction among homestay participants program: The mediating effect of attitude. International Journal of Business and Social Science, 4 (3), 235–243.
Ardana, I Komang., Ni Wayan Mujiati., dan I Wayan Mudiartha Utama. 2012. Manajemen Sumber Daya Manusia.Yogyakarta : Graha Ilmu.
Arumi, M. S., Aldrin, N., & Murti, T. R. (2019). Effect of organizational culture on organizational citizenship behavior with organizational commitment as a mediator. International Journal of Research in Business and Social Science (2147-4478), 8(4), 124-132.
Aryee, S., Budhwar, P. S., & Chen, Z. X. (2002). Trust as a Mediator of the Relationship between Organizational Justice and Work Outcomes: Test of a Social Exchange Model. Journal of Organizational Behavior, 1(23), 267– 285.
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Barusman, & Mihdar. (2014). The Effect of Job Satisfaction and Organizational Justice on Organizational Citizenship Behavior with Organization Commitment as the Moderator. International Journal of Humanities and Social Science, 4(9), 118–126.
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Khan, M., & Rashid. (2012). The Impact of Organizational Commitment on Employee Job Performance. European Journal of Sciences, 15(3), 292–298.
Konovsky, M. ., & Pugh, S. D. (1994). Citizenship Behavior and Social Exchange. Academy of Management Journal, 37(3), 54–58.
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Lahallo, J., Leonardo, S., & Thamrin, R. M. (2021). Sistem Informasi Monitoring Asset Pada Marine MOR VIII PT. Pertamina Persero Jayapura. , 1(1), 14-22.
Lakshmi, P. A. V., & Simarmata, N. (2015). Hubungan antara Iklim Organisasi dengan Perilaku Kewargaan Organisasi Pada Karyawan di Perusahaan Ritel. Jurnal Psikologi Udayana, 2(1), 25–37.
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Maysarah, S., & Rahardjo, M. (2015). Analisis Pengaruh Budaya Organisasi, Keadilan Organisasi, Dan Komitmen Organisasional Terhadap Organizational Citizenship Behavior (Studi Pada Pt Kereta Api Indonesia (Persero) Daerah Operasi 4 Semarang). Diponegoro Journal of Management, 4(4), 1–14.
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Meyer, J., Becker, T., & Van, R. (2006). Social Identities and Commitments at Work: Toward an Integrative Model. Journal of Organizational Behaviour, 27(1), 665–683.
Mira, Wike Santa., Meily Margaretha. 2012. Pengaruh Servant Leadership Terhadap Komitmen Organisasi dan Organization Citizenship Behavior. Jurnal Manajemen. 11 (2): 113-116.
Muchinsky, P. . (2008). Psychology Applied to Work: An Introduction to Industrial and Organizational Psychology. Summerfield: Hypergraphic Press.
Najafi, S., Noruzy, A., Azar, H. K., Nazari-Shirkouhi, S., & Dalvand, M. R. (2011). Investigating The Relationship Between Organizational Justice, Psychological Empowerment, Job Satisfaction, Organizational Commitment and Organizational Citizenship Behavior: An Empirical Model. African Journal of Business Management, 5(13), 5241–5248.
Negara, D. Y. (2019). Pengaruh Persepsi Dukungan Organisasi dan Keadilan Organisasi Terhadap Organizational Citizenship Behavior dengan Komitmen Organisasi sebagai Variabel Mediasi (Doctoral dissertation, Skripsi, Universitas Muhammadiyah Magelang).
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Prameswari, N. K. S., & Suwandana, I. G. M. (2017). Pengaruh Keadilan Organisasional, Komitmen Organisasional, Dan Kepuasan Kerja Terhadap Organizational Citizenship Behavior. E-Jurnal Manajemen Unud, 6(3), 1368-1397.
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Sadeghi, G., Ahmadi, M., & Yazdi, M. T. (2016). The relationship between organizational citizenship behavior and market orientation in organizations (case study: agricultural jihad organization of Mazandaran province). Problems and Perspectives in Management, 14(3), 372-379.
Safdar, S., & Liu, S. (2019). The influence of justice on commitment of pakistani bankers: job satisfaction as mediator. International Journal of Public Administration, 00(00), 1–11.
Sancoko, C. A., & Panggabean, M. S. (2015). Pengaruh Keadilan Organisasi terhadap Komitmen Organisasi dengan Kepuasan Kerja Sebagai Variabel Intervening di Sekolah Santa Ursula BSD. Jurnal MIX, 5(1), 34–53.
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Tahseen, N., & Akhtar, M. S. (2016). Impact of Organizational Justice on Citizenship Behavior: Mediating Role of Faculty Trust. Pakistan Journal of Commerce and Social Sciences, 10(1), 104–121.
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Adiapsari, R. (2012). Analisis Pengaruh Iklim Organisasi terhadap Komitmen dengan Kepuasan Kerja sebagai Variabel Mediasi pada Karyawan PT Tiga Serangkai Solo. Riset Manajemen Dan Akuntansi, 3(5), 75–102.
Ahdiyana, Marita. 2013. Dimensi Organizational Citizenship Behavior (OCB) dalam Kinerja Organisasi. Efisiensi-Kajian Ilmu Administrasi, 10(1), hal. 1-10.
Aly, T., Badawy, E., Kamel, M., & Hussein, M. M (2016). Exploring the Relationship between Organizational Culture, Job Satisfaction and Organizational Citizenship Behavior. International Journal of Human Resource Studies.
Amin, A., Yusnita, Y., Ibrahim, M. Y., & Muda, S. (2013). Transformational leadership and life satisfaction among homestay participants program: The mediating effect of attitude. International Journal of Business and Social Science, 4 (3), 235–243.
Ardana, I Komang., Ni Wayan Mujiati., dan I Wayan Mudiartha Utama. 2012. Manajemen Sumber Daya Manusia.Yogyakarta : Graha Ilmu.
Arumi, M. S., Aldrin, N., & Murti, T. R. (2019). Effect of organizational culture on organizational citizenship behavior with organizational commitment as a mediator. International Journal of Research in Business and Social Science (2147-4478), 8(4), 124-132.
Aryee, S., Budhwar, P. S., & Chen, Z. X. (2002). Trust as a Mediator of the Relationship between Organizational Justice and Work Outcomes: Test of a Social Exchange Model. Journal of Organizational Behavior, 1(23), 267– 285.
Awang, R., & Wan, M. R. (2015). The Impact of Organizational Justice on Organizational Citizenship Behavior in Malaysian Higher Education. Mediterranean Journal of Social Sciences, 6(5), 674–678.
Bakhshi, A. Kumar., & Rani, E, 2009, Organizational Justice Perception As Predictor Of Job Satisfaction And Organization Commitment, International Journal Of Business And Management, Vol 4, No9, PP 145-154.
Barusman, & Mihdar. (2014). The Effect of Job Satisfaction and Organizational Justice on Organizational Citizenship Behavior with Organization Commitment as the Moderator. International Journal of Humanities and Social Science, 4(9), 118–126.
Cahyadi, M. S., & Satrya, I. G. B. (2018). “Pengaruh Kepemimpinan Transformasional dan Komitmen Organisasional Terhadap Organizational Citizenship Behaviour di Villa Kubu Manggala Seminyak. E-Jurnal Manajemen Unud, 7(2), 614-642.
Carlis, Y. (2011). Pengaruh budaya organisasi terhadap komitmen organisasional pada RSUD Kabupaten Aceh Tamiang. Tesis. Sumatera Utara: Universitas Sumatera Utara.
Colquitt, J. A. (2001). On the Dimensionality of Organizational Justice: A construct validation of a measure. Journal of Applied Psychology, 86(3), 386–400.
Cropanzano, R., & Mitchell, M. S. (2005). Social Exchange Theory: An Interdidisciplinary Review. Journal Of Management, 31(6), 874–900.
Dwika, I. A. P., & Adnyani, I. G. A. D. (2020). Keadilan Organisasional, Trust, Dan Komitmen Organisasional Berpengaruh Terhadap Organizational Citizenship Behavior Pada Karyawan. E-Jurnal Manajemen Universitas Udayana, 9(6), 2207.
Fung, N. S., Ahmad, A., & Zoharah, O. (2015). Work-Family Enrichment: Its Mediating Role in the Relationships Between Workplace Support Factors and Teachers Job Satisfaction. American Journal of Applied Sciences, 12(4), 242–253.
Gibson, J. L., Donnelly J. H., Ivancevich and J. Mdan Konopaske R. 2012. Organizations: Behavior, structure, processes. McGraw-Hill.
Greenberg, J. and R.A. Baron. 2003. Behavior in Organizations: Understanding and Managing the Human Side of Work. 8th edition. Prentice Hall International: New Jersey
Harwiki, W. (2016). The impact of servant leadership on organization culture, organizational commitment, organizational citizenship behaviour (OCB) and employee performance in women cooperatives. Procedia-Social and Behavioral Sciences, 219, 283-290.
Ibrahim, M. E., & Perez, A. O. (2014). Effects of Organizational Justice, Employee Satisfaction, and Gender on Employees Commitment: Evidence from the UAE. International Journal of Business and Management, 9(2), 45– 59.
Ismail, S., Iqbal, Z., & Adeel, M. (2018). Impact of organizational justice and organizational citizenship behavior on employees performance. International Journal of Human Resource Studies, 8(2), 187-200.
Jehanzeb, K., & Mohanty, J. (2019). The mediating role of organizational commitment between organizational justice and organizational citizenship behavior: Power distance as moderator. Personnel Review.
Khan, M., & Rashid. (2012). The Impact of Organizational Commitment on Employee Job Performance. European Journal of Sciences, 15(3), 292–298.
Konovsky, M. ., & Pugh, S. D. (1994). Citizenship Behavior and Social Exchange. Academy of Management Journal, 37(3), 54–58.
Kreitner, R., and Kinicki, A. (2004). Organizational behavior (5th ed.). New York:Mc Graw-Hill Inc.
Lahallo, J., Leonardo, S., & Thamrin, R. M. (2021). Sistem Informasi Monitoring Asset Pada Marine MOR VIII PT. Pertamina Persero Jayapura. , 1(1), 14-22.
Lakshmi, P. A. V., & Simarmata, N. (2015). Hubungan antara Iklim Organisasi dengan Perilaku Kewargaan Organisasi Pada Karyawan di Perusahaan Ritel. Jurnal Psikologi Udayana, 2(1), 25–37.
Lashari, M., Moazzam, A., Salman, Y., & Irfan, S. (2016). Impact of Organizational Trust on Organizational Justice and Organizational Commitment: A Case of University of Sargodha. Journal If the Research Society of Pakistan, 53(2), 170–194.
Marissa. (2010). Pengaruh Persepsi tentang Keadilan Organisasi terhadap Komitmen Organisasi Karyawan PT. Garuda Indonesia (Persero). Universitas Islam Negeri Syarif Hidayatullah.
Maysarah, S., & Rahardjo, M. (2015). Analisis Pengaruh Budaya Organisasi, Keadilan Organisasi, Dan Komitmen Organisasional Terhadap Organizational Citizenship Behavior (Studi Pada Pt Kereta Api Indonesia (Persero) Daerah Operasi 4 Semarang). Diponegoro Journal of Management, 4(4), 1–14.
Mensah, H. K., Asiamah, N., & Mireku, K. (2016). The effect of organizational justice delivery on organizational commitment: Controlling for key confounding variables. Journal of Global Responsibility.
Meyer, J., Becker, T., & Van, R. (2006). Social Identities and Commitments at Work: Toward an Integrative Model. Journal of Organizational Behaviour, 27(1), 665–683.
Mira, Wike Santa., Meily Margaretha. 2012. Pengaruh Servant Leadership Terhadap Komitmen Organisasi dan Organization Citizenship Behavior. Jurnal Manajemen. 11 (2): 113-116.
Muchinsky, P. . (2008). Psychology Applied to Work: An Introduction to Industrial and Organizational Psychology. Summerfield: Hypergraphic Press.
Najafi, S., Noruzy, A., Azar, H. K., Nazari-Shirkouhi, S., & Dalvand, M. R. (2011). Investigating The Relationship Between Organizational Justice, Psychological Empowerment, Job Satisfaction, Organizational Commitment and Organizational Citizenship Behavior: An Empirical Model. African Journal of Business Management, 5(13), 5241–5248.
Negara, D. Y. (2019). Pengaruh Persepsi Dukungan Organisasi dan Keadilan Organisasi Terhadap Organizational Citizenship Behavior dengan Komitmen Organisasi sebagai Variabel Mediasi (Doctoral dissertation, Skripsi, Universitas Muhammadiyah Magelang).
Noordin, F., Omar, S., Sehan, S., & Idrus, S. (2010). Organizational Climate and Its Influence on Organizational Commitment. International Business & Economic Research Journal, 9(2), 1–10.
Nurwadi, V. K., & Ardana, I. K. (2019). Peran Komitmen Organisasi Dalam Memediasi Pengaruh Organizational Justice Terhadap Organizational Citizenship Behavior (Studi Pada Sopir Taksi Blue Bird Group Jimbaran). E-Jurnal Manajemen, 8(10), 6219-6241.
Nwibere, B. M. (2014). Organizational Justice As a Determinant of Organizational Citizenship Behavior in the Nigerian in the Niger Delta Region. International Journal of Business and Management, 9(4), 191–205.
Organ, D. W., Podsakoff, P. M., & MacKenzie, S. B. (2006). Organizational Citizenship Behavior: Its Nature, Antecedents, and Consequences. Thousand Oaks, California: Sage Publications.
Ozkalp, E., & Kirel, C. (2004). Orgutsel davranıs. Eskisehir: Anadolu University Press.
Paramita, Patricia Dhiana. 2012. Organizational Citizenship Behavior (OCB): Aspek Dari Aktivitas Individual Dalam Bekerja. 10 (24): 1412-8489.
Podsakoff, P. M., Ahearne, M., & MacKenzie, S. B. (1997). Organizational citizenship behavior and the quantity and quality of work group performance. Journal of applied psychology, 82(2), 262.
Polat, S. (2016). The Relationship Between Organizational Justice Perceptions, Level of School and Administrator Trust, and Organizational Citizenship Behaviors of Secondary School Teacher Turkey. International Business & Economics Research Journal, 1(1), 1–10.
Prameswari, N. K. S., & Suwandana, I. G. M. (2017). Pengaruh Keadilan Organisasional, Komitmen Organisasional, Dan Kepuasan Kerja Terhadap Organizational Citizenship Behavior. E-Jurnal Manajemen Unud, 6(3), 1368-1397.
Preacher, K. J. dan Hayes, A.F. 2004. SPSS and SAS Procedures For Estimating Indirect Effects in Simple Mediation Models. Behaviour Research Methods, Instruments & Computer, 36(4), 717-731.
Putra, P. D. P., & Sriathi, A. A. (2017). Pengaruh Perceived Organizational Support Dan Komitmen Organisasi Terhadap Organizational Citizenship Behavior (Doctoral dissertation, Udayana University).
Rivai, H. A. (2021). Pengaruh Budaya Organisasi dan Keadilan organisasi terhadap Organizational Citizenship Behavior (OCB) dengan Komitmen Organisasi sebagai Variabel Mediasi. (JMK) Jurnal Manajemen dan Kewirausahaan, 6(3), 49-64.
Robbins, SP and Judge TA (2015). Organizational Behavior. Jakarta: Four Salemba.
Sadeghi, G., Ahmadi, M., & Yazdi, M. T. (2016). The relationship between organizational citizenship behavior and market orientation in organizations (case study: agricultural jihad organization of Mazandaran province). Problems and Perspectives in Management, 14(3), 372-379.
Safdar, S., & Liu, S. (2019). The influence of justice on commitment of pakistani bankers: job satisfaction as mediator. International Journal of Public Administration, 00(00), 1–11.
Sancoko, C. A., & Panggabean, M. S. (2015). Pengaruh Keadilan Organisasi terhadap Komitmen Organisasi dengan Kepuasan Kerja Sebagai Variabel Intervening di Sekolah Santa Ursula BSD. Jurnal MIX, 5(1), 34–53.
Sanhaji, A., Soetjipto, E. B., & Suharto. (2016). Pengaruh Keadilan Organisasi dan Budaya Organisasi terhadap Perilaku Kewarganegaraan Organisasi melalui Komitmen Organisasi dan Kepuasan Kerja. Jurnal Pendidikan Teori, Penelitian, Dan Pengembangan, 1(5), 917–926.
Schilpzand, M. C., Martins, L. L., Kirkman, B. L., Lowe, K. B., & Chen, Z. X. (2013). The relationship between organizational justice and organizational citizenship behaviour: The role of cultural value orientations. Management and Organization Review, 9(2), 345-374.
Soegandhi., V. M., Setiawan, E. M. S., & Roy. (2013). Pengaruh Kepuasan Kerja dan Loyalitas Kerja terhadap Organizational Citizenship Behavior pada karyawan PT. Surya Timur Sakti Jatim. AGORA, 1(1), 1–10.
Suryanatha, A.A. Ngr. Bayu., dan Komang Ardana. 2014. Pengaruh Kepemimpinan Transformasional Dan Komitmen Organisasi Terhadap Kepuasan Kerja Karyawan Dan Organizational Citizenship Behavior (OCB) Pada Baleka Resort Hotel & Spa Legian. E-Jurnal Manajemen Unud. 3 (4): 1155-1170.
Suwandewi, Ni Kadek Nita., I Gusti Ayu Manuati Dewi. 2016. Pengaruh Kecerdasan Emosional dan Dukungan Organisasional terhadap Organizational Citizenship Behavior. E-Jurnal Manajemen Unud, 5 (6): 3958-3985.
Swalhi, A., Zgoulli, S. and Hofaidhllaoui, M. (2017), “The influence of organizational justice on job performance: the mediating effect of affective commitment”, Journal of Management Development, Vol. 36 No. 4, pp. 542-559.
Tahseen, N., & Akhtar, M. S. (2016). Impact of Organizational Justice on Citizenship Behavior: Mediating Role of Faculty Trust. Pakistan Journal of Commerce and Social Sciences, 10(1), 104–121.
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Published
2024-04-30
How to Cite
DEWI, Ida Ayu Widya Santika; WIBAWA, I Made Artha.
PENGARUH ORGANIZATIONAL JUSTICE TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR DENGAN KOMITMEN ORGANISASIONAL SEBAGAI VARIABEL MEDIASI.
E-Jurnal Manajemen, [S.l.], v. 13, n. 4, p. 602 - 621, apr. 2024.
ISSN 2302-8912.
Available at: <https://ojs.unud.ac.id/index.php/manajemen/article/view/106455>. Date accessed: 30 june 2024.
doi: https://doi.org/10.24843/EJMUNUD.2024.v13.i04.p04.
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