PENGARUH KOMITMEN ORGANISASIONAL TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOUR DENGAN KEPUASAN KERJA SEBAGAI VARIABEL PEMODERASI
Abstrak
This study aims to investigate the role of moderation of job satisfaction on the effect of organizational commitment on Organizational Citizenship Behavior (OCB). The research location was chosen at the Denpasar Social Service. The data analysis technique used Moderated Regression Analysis (MRA). Based on the results of the analysis conducted, it was found that organizational commitment had a significant effect on OCB. Likewise, the variable of job satisfaction has an effect on OCB on Denpasar Social Service employees. Job satisfaction reinforces the effect of organizational commitment on OCB. The results of this study provide a theoretical implication of how the importance of organizational commitment and job satisfaction can affect Organizational Citizenship Behavior (OCB).
Keywords: Organizational commitment, organizational citizenship behavior, job satisfaction.