PENGARUH PERCEIVED ORGANIZATIONAL SUPPORT DAN EMPLOYEE ENGAGEMENT TERHADAP EMPLOYEE WELL-BEING
Abstract
Keberhasilan suatu perusahaan tidak terlepas dari peran karyawan sebagai sumber daya manusia yang merupakan sumber daya strategis perusahaan. Penelitian ini bertujuan untuk menguji pengaruh antar variabel penelitan Perceived Organizational Support terhadap Employee Well-being; Perceived Organizational Support terhadap Employee Engagement; Employee Engagement terhadap Employee Well-being pada Karyawan PT. Baliyoni Saguna Denpasar di Jl. Tukad Batanghari No. 1C, Renon, Denpasar Selatan, Kota Denpasar, Bali. Jumlah sampel yang digunakan dari penelitian ini yaitu sebanyak 56 orang karyawan. Metode penentuan sampel yang digunakan non-probability sampling dengan sampel jenuh. Penelitian ini menggunakan uji structural equation modelling (SEM) berbasis variance (PLS). Hasil penelitian menunjukan bahwa Perceived Organizational Support berpengaruh positif dan signifikan terhadap Employee Engagement, Employee Engagement berpengaruh positif dan signifikan terhadap Employee Well-being, Perceived Organizational Support berpengaruh positif dan signifikan terhadap Employee Well-being. Hasil penelitian diharapkan mampu memberikan masukan kepada perusahaan PT. Baliyoni Saguna Denpasar dalam mengambil keputusan dan meningkatkan produktivitas karyawan.
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References
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Cropanzano, R., Mitchell, M. S., & Mitchell, M. S. (2005). Social Exchange Theory : Journal Og Management, 31(6), 874–900. https://doi.org/10.1177/0149206305279602
Eisenberger, R., Huntington, R., Hutchison, S., & Sowa, D. (1986). Perceived Organizational Support. Journal Of Applied Psychology, 71(3), 500–507.
Fadila, F., & Uliani, Z. (2020). Pengaruh High Perfomance Work System dan Work Engagement Terhadap Employee Creativity Dengan Work Well Being Sebagai Pemediasi. Jurnal Bisnis & Manajemen, 20(1), 29–44.
Fazlurrahman, H., Dewiewijayati, Hadi, H., Zainurrahman, & Nugrohoseno, D. A. (2020). A New Decade For Social Changes. Technium Social Science Journal, 14(2), 363–375.
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Fung, N. S., Ahmad, A., & Omar, Z. (2012). Work-Family Enrichment : It ’ s Mediating Role in the Relationships between Dispositional Factors and Job Satisfaction. International Journal Of Academic Research In Business And Social Science, 2(11), 73–88.
García-alandete, J. (2015). An Analysis Using the Spanish Versions of the Purpose-In-Life Test and the Ryff ’ s Scales. The European Journal of Counselling Psychology, 3(2), 89–98. https://doi.org/10.5964/ejcop.v3i2.27
Grant, A. M., Christianson, M. K., & Price, R. H. (2007). Happiness, Health, or Relationships? Managerial Practices and Employee Well-Being Tradeoffs. Academy of Management Perspectives, 51–64.
Jauhar, J., & Ting, C. S. (2017). The Impact of Reward and Transformational Leadership on the Intention to Quit of Generation Y Employees in Oil and Gas Industry : Moderating Role of Job Satisfaction. Global Business and Management Research: An International Journal, 9(4), 1–17.
Kashyap, V., & Rangnekar, S. (2014). No Title Servant leadership, employer brand perception, trust in leaders and turnover intentions: a sequential mediation model. Review of Managerial Science, 10(3), 437–461.
Kurtessis, J. N., Eisenberger, R., Ford, M. T., Buffardi, L. C., Steward, K. A., & Adis, C. S. (2017). Perceived Organizational Support : A Meta-Analytic Evaluation of Organizational Support Theory. Journal of Management, 43(6), 1–31.
Kurtessis, J. N., Eisenberger, R., Ford, M. T., Buffardi, L. C., Stewart, K. A., & Adis, C. S. (2017). Perceived Organizational Support : A Meta-Analytic Evaluation of Organizational Support Theory. Journal Of Management, 43(6), 1–31. https://doi.org/10.1177/0149206315575554
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Meyers, M. C., Adams, B. G., Sekaja, L., Buzea, C., Cazan, A., Gotea, M., Stefenel, D., & Woerkom, M. van. (2019). Perceived Organizational Support for the Use of Employees ’ Strengths and Employee Well Being : A Cross Country Comparison. Journal of Happiness Studies, 20(6), 1825–1841. https://doi.org/10.1007/s10902-018-0026-8
Mighfar, S. (2015). Social Exchange Theory: Telah Konsep George C. Homans Tentang Teori Pertukaran Sosial. Lisan Al-Hal: Jurnal Pengembangan Pemikiran Dan Kebudayaan, 9(2), 259–282.
Muhadi, D. N., & Izzati, U. A. (2020). Hubungan Antara Psychological Well-Being Dengan Work Engagement Pada Perawat Instalasi Rawat Inap Di Rumah Sakit “X ”. Jurnal Penelitian Psikologi, 7(3), 23–29.
Mustika, S. I., & Rahardjo, K. (2017). Pengaruh Perceived Organizational Support Terhadap Employee Engagement dan Organizational Citizenship Behaviour (Studi pada Staf Medis Rumah Sakit Lavalette Malang ). Jurnal Administrasi Bisnis (JAB), 47(1), 9–15.
Ogbonnaya, C., Tillman, C. J., & Gonzalez, K. (2018). Perceived Organizational Support In Healthcare: The Importance Of Teamwork And Training For Employee Well-Being And Patient Satisfaction. Group & Organization Management, 43(3), 1–41.
Rahman, A., Björk, P., & Ravald, A. (2020). Cogent Business & Management Exploring The Effects Of Service Provider’ S Organizational Support And Empowerment On Employee Engagement And Well-Being Exploring The Effects Of Service Provider ’ S Organizational Support And Empowerment On Employee Engage. Cogent Business &Management, May. https://doi.org/10.1080/23311975.2020.1767329
Rais, I. S., & Parmin. (2020a). Pengaruh Perceived Organizational Support dan Budaya Organisasi Terhadap Employee Engagement dengan Kepuasan Kerja Sebagai Variabel Intervening. Jurnal Ilmiah Mahasiswa Manajemen, Bisnis Dan Akuntansi, 2(5), 813–833.
Rais, I. S., & Parmin. (2020b). Pengaruh Perceived Organizational Support dan Budaya Organisasi Terhadap Employee Engagement dengan Kepuasan Kerja Sebagai Variabel Intervening. Jurnal Ilmiah Mahasiswa Manajemen, Bisnis Dan Akuntansi, 2(5), 813–833.
Rasool, S. F., Wang, M., Tang, M., Saeed, A., & Iqbal, J. (2021). How Toxic Workplace Environment Effects the Employee Engagement : The Mediating Role of Organizational Support and Employee Wellbeing. International Journal Of Environmental Research and Public Health, 18(5).
Rhoades, L., & Eisenberger, R. (2002). Perceived Organizational Support : A Review of the Literature. Journal Of Applied Psychology, 87(4), 698–714. https://doi.org/10.1037//0021-9010.87.4.698
Saks, A. M. (2006). Antecedents And Consequences Of Employee Engagement. Journal Of Managerial Psychology, 21(7), 600–619. https://doi.org/10.1108/02683940610690169
Sari, N. K. (2019). Pengaruh Persepsi Dukungan Organisasi dan Keadilan Organisasi Terhadap Kepuasan Kerja. Psikobornea, 7(1), 120–128.
Schaufeli, W. B., & Bakker, A. B. (2003). No Title UWES Ultrecht Work Engagement Scale. Ultrecht University: Occupational Health., 1.
Shuck, B., & Jr, T. G. R. (2014). Employee Engagement and Well-Being : A Moderation Model and Implications for Practice. Journal of Leadership & Organizational Studies, 2(1), 43–58.
Sianturi, N. S., Milfayetty, S., & Lubis, M. R. (2019). Hubungan Psychology Well Being dengan Employee Engagement Ditinjau dari Masa Kerja. Interntional Conference on Politics of Islamic Development, 125–135.
Simon, S. S. (2011). The Essentials of Employee Engagement in Organizations. 63.
Sugiyono. (2018). Metode Penelitian Kuantitatif dan Kualitatif. Alfabeta.
Triastuti, D. A. (2018). Pengaruh Lingkungan Kerja, Kompetensi dan Iklim Organisasi Terhadap Kinerja Pegawai Pada Bank BJB Cabang Tasikmalaya. Journal of Management Review, 2(1), 151–160. https://doi.org/10.25157/jmr.v2i1.1117
Utami, L. P. (2020). Pengaruh Psychological Well-Being Terhadap Work Engagement Karyawan Larasati. Acta Psychologia, 2(2), 161–172.
Wahab, F. K., Umaroh, S. K., Mariskha, S. E., & Purwaningrum, E. K. (2019). Pengaruh Perceived Organizational Support Terhadap Employee Engagement Pada Karyawan. E-Journal Untang Smd, 6(1), 162–172.
Wajong, F. C., Pangmanan, S. S., & T.Saerang, R. (2019). The Influence Of Work Engagement And Employee Relationship On Employee Well-Being at PT. Remaja Jaya Mobilindo. EMBA, 7(1), 491–500.
Wardani, L. M. I., Wulandari, S., Triasti, P., & Sombuling, A. (2020). The Effect of Psychological Capital on Work Engagement: Employee Well-Being as a Mediator. Enginering & Management, 83(0193–4120), 17220–17229.
Chiang, F. F. T., & Birtch, T. A. (2011). Reward Climate And Its Impact On Service Quality Orientation And Employee Attitudes. International Journal of Hospitality Management, 30(1), 3–9. https://doi.org/10.1016/j.ijhm.2010.03.007
Cropanzano, R., Mitchell, M. S., & Mitchell, M. S. (2005). Social Exchange Theory : Journal Og Management, 31(6), 874–900. https://doi.org/10.1177/0149206305279602
Eisenberger, R., Huntington, R., Hutchison, S., & Sowa, D. (1986). Perceived Organizational Support. Journal Of Applied Psychology, 71(3), 500–507.
Fadila, F., & Uliani, Z. (2020). Pengaruh High Perfomance Work System dan Work Engagement Terhadap Employee Creativity Dengan Work Well Being Sebagai Pemediasi. Jurnal Bisnis & Manajemen, 20(1), 29–44.
Fazlurrahman, H., Dewiewijayati, Hadi, H., Zainurrahman, & Nugrohoseno, D. A. (2020). A New Decade For Social Changes. Technium Social Science Journal, 14(2), 363–375.
Firnanda, D. Y., & Wijayati, D. T. (2021). Pengaruh Perceived Organizational Support, Self Efficacy dan Lingkungan Kerja Terhadap Employee Engagement Karyawan PT. Pesona Arnos Beton. Jurnal Ilmu Manajemen Volume, 9(3), 1–20.
Fung, N. S., Ahmad, A., & Omar, Z. (2012). Work-Family Enrichment : It ’ s Mediating Role in the Relationships between Dispositional Factors and Job Satisfaction. International Journal Of Academic Research In Business And Social Science, 2(11), 73–88.
García-alandete, J. (2015). An Analysis Using the Spanish Versions of the Purpose-In-Life Test and the Ryff ’ s Scales. The European Journal of Counselling Psychology, 3(2), 89–98. https://doi.org/10.5964/ejcop.v3i2.27
Grant, A. M., Christianson, M. K., & Price, R. H. (2007). Happiness, Health, or Relationships? Managerial Practices and Employee Well-Being Tradeoffs. Academy of Management Perspectives, 51–64.
Jauhar, J., & Ting, C. S. (2017). The Impact of Reward and Transformational Leadership on the Intention to Quit of Generation Y Employees in Oil and Gas Industry : Moderating Role of Job Satisfaction. Global Business and Management Research: An International Journal, 9(4), 1–17.
Kashyap, V., & Rangnekar, S. (2014). No Title Servant leadership, employer brand perception, trust in leaders and turnover intentions: a sequential mediation model. Review of Managerial Science, 10(3), 437–461.
Kurtessis, J. N., Eisenberger, R., Ford, M. T., Buffardi, L. C., Steward, K. A., & Adis, C. S. (2017). Perceived Organizational Support : A Meta-Analytic Evaluation of Organizational Support Theory. Journal of Management, 43(6), 1–31.
Kurtessis, J. N., Eisenberger, R., Ford, M. T., Buffardi, L. C., Stewart, K. A., & Adis, C. S. (2017). Perceived Organizational Support : A Meta-Analytic Evaluation of Organizational Support Theory. Journal Of Management, 43(6), 1–31. https://doi.org/10.1177/0149206315575554
Marwan, I. A. (2016a). Employee Well-being dan Employee Engagement. PT Swasthi Adi Cita.
Marwan, I. A. (2016b). Employee Well-being dan Employee Engagement. PT Swasthi Adi Cita.
Meyers, M. C., Adams, B. G., Sekaja, L., Buzea, C., Cazan, A., Gotea, M., Stefenel, D., & Woerkom, M. van. (2019). Perceived Organizational Support for the Use of Employees ’ Strengths and Employee Well Being : A Cross Country Comparison. Journal of Happiness Studies, 20(6), 1825–1841. https://doi.org/10.1007/s10902-018-0026-8
Mighfar, S. (2015). Social Exchange Theory: Telah Konsep George C. Homans Tentang Teori Pertukaran Sosial. Lisan Al-Hal: Jurnal Pengembangan Pemikiran Dan Kebudayaan, 9(2), 259–282.
Muhadi, D. N., & Izzati, U. A. (2020). Hubungan Antara Psychological Well-Being Dengan Work Engagement Pada Perawat Instalasi Rawat Inap Di Rumah Sakit “X ”. Jurnal Penelitian Psikologi, 7(3), 23–29.
Mustika, S. I., & Rahardjo, K. (2017). Pengaruh Perceived Organizational Support Terhadap Employee Engagement dan Organizational Citizenship Behaviour (Studi pada Staf Medis Rumah Sakit Lavalette Malang ). Jurnal Administrasi Bisnis (JAB), 47(1), 9–15.
Ogbonnaya, C., Tillman, C. J., & Gonzalez, K. (2018). Perceived Organizational Support In Healthcare: The Importance Of Teamwork And Training For Employee Well-Being And Patient Satisfaction. Group & Organization Management, 43(3), 1–41.
Rahman, A., Björk, P., & Ravald, A. (2020). Cogent Business & Management Exploring The Effects Of Service Provider’ S Organizational Support And Empowerment On Employee Engagement And Well-Being Exploring The Effects Of Service Provider ’ S Organizational Support And Empowerment On Employee Engage. Cogent Business &Management, May. https://doi.org/10.1080/23311975.2020.1767329
Rais, I. S., & Parmin. (2020a). Pengaruh Perceived Organizational Support dan Budaya Organisasi Terhadap Employee Engagement dengan Kepuasan Kerja Sebagai Variabel Intervening. Jurnal Ilmiah Mahasiswa Manajemen, Bisnis Dan Akuntansi, 2(5), 813–833.
Rais, I. S., & Parmin. (2020b). Pengaruh Perceived Organizational Support dan Budaya Organisasi Terhadap Employee Engagement dengan Kepuasan Kerja Sebagai Variabel Intervening. Jurnal Ilmiah Mahasiswa Manajemen, Bisnis Dan Akuntansi, 2(5), 813–833.
Rasool, S. F., Wang, M., Tang, M., Saeed, A., & Iqbal, J. (2021). How Toxic Workplace Environment Effects the Employee Engagement : The Mediating Role of Organizational Support and Employee Wellbeing. International Journal Of Environmental Research and Public Health, 18(5).
Rhoades, L., & Eisenberger, R. (2002). Perceived Organizational Support : A Review of the Literature. Journal Of Applied Psychology, 87(4), 698–714. https://doi.org/10.1037//0021-9010.87.4.698
Saks, A. M. (2006). Antecedents And Consequences Of Employee Engagement. Journal Of Managerial Psychology, 21(7), 600–619. https://doi.org/10.1108/02683940610690169
Sari, N. K. (2019). Pengaruh Persepsi Dukungan Organisasi dan Keadilan Organisasi Terhadap Kepuasan Kerja. Psikobornea, 7(1), 120–128.
Schaufeli, W. B., & Bakker, A. B. (2003). No Title UWES Ultrecht Work Engagement Scale. Ultrecht University: Occupational Health., 1.
Shuck, B., & Jr, T. G. R. (2014). Employee Engagement and Well-Being : A Moderation Model and Implications for Practice. Journal of Leadership & Organizational Studies, 2(1), 43–58.
Sianturi, N. S., Milfayetty, S., & Lubis, M. R. (2019). Hubungan Psychology Well Being dengan Employee Engagement Ditinjau dari Masa Kerja. Interntional Conference on Politics of Islamic Development, 125–135.
Simon, S. S. (2011). The Essentials of Employee Engagement in Organizations. 63.
Sugiyono. (2018). Metode Penelitian Kuantitatif dan Kualitatif. Alfabeta.
Triastuti, D. A. (2018). Pengaruh Lingkungan Kerja, Kompetensi dan Iklim Organisasi Terhadap Kinerja Pegawai Pada Bank BJB Cabang Tasikmalaya. Journal of Management Review, 2(1), 151–160. https://doi.org/10.25157/jmr.v2i1.1117
Utami, L. P. (2020). Pengaruh Psychological Well-Being Terhadap Work Engagement Karyawan Larasati. Acta Psychologia, 2(2), 161–172.
Wahab, F. K., Umaroh, S. K., Mariskha, S. E., & Purwaningrum, E. K. (2019). Pengaruh Perceived Organizational Support Terhadap Employee Engagement Pada Karyawan. E-Journal Untang Smd, 6(1), 162–172.
Wajong, F. C., Pangmanan, S. S., & T.Saerang, R. (2019). The Influence Of Work Engagement And Employee Relationship On Employee Well-Being at PT. Remaja Jaya Mobilindo. EMBA, 7(1), 491–500.
Wardani, L. M. I., Wulandari, S., Triasti, P., & Sombuling, A. (2020). The Effect of Psychological Capital on Work Engagement: Employee Well-Being as a Mediator. Enginering & Management, 83(0193–4120), 17220–17229.
Published
2024-08-31
How to Cite
NIZA, Uswatun; PUTRA, Made Surya.
PENGARUH PERCEIVED ORGANIZATIONAL SUPPORT DAN EMPLOYEE ENGAGEMENT TERHADAP EMPLOYEE WELL-BEING.
E-Jurnal Manajemen, [S.l.], v. 13, n. 8, p. 1292 - 1312, aug. 2024.
ISSN 2302-8912. Available at: <https://ojs.unud.ac.id/index.php/manajemen/article/view/107178>. Date accessed: 05 nov. 2024.
doi: https://doi.org/10.24843/EJMUNUD.2024.v13.i08.p04.
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