PERAN KESEJAHTERAAN PSIKOLOGIS MEMEDIASI PENGARUH WORK-LIFE BALANCE TERHADAP NIAT UNTUK TETAP BEKERJA KARYAWAN
Abstract
Keinginan untuk tetap bekerja mencerminkan niat seorang karyawan untuk bertahan dalam suatu perusahaan dalam jangka panjang. Niat untuk tetap bekerja mencerminkan loyalitas, kepuasan kerja, dan dorongan untuk memberikan kontribusi terbaik. Tujuan dari penelitian ini adalah untuk menganalisis pengaruh work-life balance terhadap niat untuk tetap bekerja yang dimediasi oleh kesejahteraan psikologis di PT Bestie Beauty Indonesia. Penelitian ini dilakukan di PT Bestie Beauty Indonesia dengan jumlah sampel sebanyak 40 orang karyawan Generasi Z dan Milenial, menggunakan metode penarikan sampling jenuh. Pengumpulan data menggunakan kuesioner. Teknik analisis yang digunakan yaitu, analisis jalur, uji sobel, dan uji VAF. Hasil penelitian menunjukkan bahwa work-life balance berpengaruh positif dan signifikan terhadap niat untuk tetap bekerja pada karyawan. Work-life balance berpengaruh positif dan signifikan terhadap kesejahteraan psikologis karyawan. Kesejahteraan psikologis berpengaruh positif dan signifikan terhadap niat untuk tetap bekerja. Kesejahteraan psikologis berperan sebagai mediator parsial dalam hubungan antara work-life balance dan niat untuk tetap bekerja pada karyawan. Implikasi dari penelitian ini adalah pentingnya peran perusahaan dalam mendukung work-life balance, misalnya dengan menyediakan jam kerja yang fleksibel, guna mendorong motivasi karyawan untuk tetap bekerja dan mendukung kelangsungan bisnis perusahaan.
The desire to working reflects an employee's intention stay in company the long term. The intention to stay working reflects loyalty, job satisfaction, and the drive to make the best contribution. The purpose of study was to analyze effect work-life balance on the intention to stay working mediated by psychological well-being at PT Bestie Beauty Indonesia. This study was conducted PT Bestie Beauty Indonesia with sample 40 Generation Z and Millennial employees, using saturated sampling method. Data collection used questionnaire. The analysis techniques used were path analysis, Sobel test, and VAF test. The results showed work-life balance had positive and significant effect the intention to stay working for employees. Work-life balance had positive and significant effect on the psychological well-being of employees. Psychological well-being had positive and significant effect on the intention stay working. Psychological well-being acted as a partial mediator in the relationship between work-life balance and the intention to stay working for employees. The implication of study is the importance of the company's role in supporting work-life balance, for example by providing flexible working hours, in order to encourage employee motivation to stay working and support the continuity of the company's business.
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References
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Surantoro, L., & Solichin, M. R. (2020). Pengaruh Workplace Spirituality dan Person Job Fit Terhadap Intention to Stay melalui Organizational Commitment sebagai Variabel Intervening. Jurnal Ilmiah Mahasiswa Manajemen, Bisnis Dan Akuntansi (JIMMBA), 2(6), 1057–1076. https://doi.org/10.32639/jimmba.v2i6.697
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Ariyani, A., Pradhanawati, A., & Prabawani, B. (2022). Pengaruh Work-Life Balance dan Work Satisfaction terhadap Turnover Intention Karyawan Kontrak PT. Sukuntex – Spinning Kudus. Jurnal Ilmu Administrasi Bisnis, 11(2), 214–224. https://doi.org/10.14710/jiab.2022.34462
Awan, W. A., & Soroya, S. H. (2021). Foreign students’ status of autonomy, environmental mastery, personal growth, positive relations, purpose in life; and association of all these with using library as a third/ community place. Library Philosophy and Practice, 2021(April), 1–34.
Azhar, M. H., & Khan, R. B. F. (2024). Work-life Balance terhadap Turnover Intention melalui Kompensasi sebagai Variabel Intervening. Jurnal E-Bis, 8(1), 39–48. https://doi.org/10.37339/e-bis.v8i1.1541
Badri, S. K. Z. (2019). Affective well-being in the higher education sector: connecting work-life balance with mental health, job satisfaction and turnover intention issues inside the academia setting. International Journal of Happiness and Development, 5(3), 225. https://doi.org/10.1504/ijhd.2019.103382
Barage, P., & Sudarusman, E. (2022). Pengaruh Work-Life Balance, Stres Kerja, Dan Kepuasan Kerja Terhadap Turnover Intention (Studi Pada Pekerjaan Generasi Milenial Di Yogyakarta). Cakrawangsa Bisnis, 3(1), 81–96. http://journal.stimykpn.ac.id/index.php/cb
Cahyathi, I. G. A. W. A., & Riana, I. G. (2023). Peran Work Life Balance Memediasi Beban Kerja Terhadap Stres Kerja Karyawan Bank Bri Gatsu Denpasar. E-Jurnal Ekonomi Dan Bisnis Universitas Udayana, 12(09), 1866. https://doi.org/10.24843/eeb.2023.v12.i09.p18
Chang, H. P., Hsieh, C. M., Lan, M. Y., & Chen, H. S. (2019). Examining the moderating effects of work-life balance between human resource practices and intention to stay. Sustainability (Switzerland), 11(17). https://doi.org/10.3390/su11174585
De-Juanas, A., Bernal Romero, T., & Goig, R. (2020). The Relationship Between Psychological Well-Being and Autonomy in Young People According to Age. Frontiers in Psychology, 11(December), 1–8. https://doi.org/10.3389/fpsyg.2020.559976
Elison, K. K., & Purba, S. D. (2021). Variabel Anteseden Intention To Stay Pekerja Milenial Dengan Kerja Remote Di Jakarta Sekitarnya. Jurnal Aplikasi Bisnis Dan Manajemen, 7(3), 703–712. https://doi.org/10.17358/jabm.7.3.703
Exactitude Consultancy. (2024). Analisis Pasar Spa dan Salon Kecantikan berdasarkan Layanan Spa (Spa Siang Hari, Spa Klub, Spa Medis, Spa Tujuan, Spa Mineral Spring, Spa Resor dan Hotel), Layanan Salon (Rambut, Kulit, Kuku, Lainnya), dan Pengguna Akhir (Pria, Wanita) dan Wilayah, Tren G. https://exactitudeconsultancy.com/id/laporan/35481/pasar-spa-dan-salon-kecantikan/#report-details
Febrianti, C. R., & Sari, R. M. (2023). Transaksi Online di Kalangan Mahasisawa Kajian Teori Pertukaran Sosial (Social Eschange Teory) Oleh George Homans. ULIL ALBAB: Jurnal Ilmiah Multidisiplin, 2(10), 5042–5047.
Fotiadis, A., Abdulrahman, K., & Spyridou, A. (2019). The mediating roles of psychological autonomy, competence and relatedness on work-life balance and well-being. Frontiers in Psychology, 10(MAY), 1–7. https://doi.org/10.3389/fpsyg.2019.01267
Frisdayanti, D. O., & Handoyo, S. (2021). Pengaruh Work Life Balance Terhadap Psychological Well-Being Pada Karyawan Work From Home. Buletin Riset Psikologi Dan Kesehatan Mental (BRPKM), 1(2), 1457–1461. https://doi.org/10.20473/brpkm.v1i2.30272
John, I., K. Anthony, N., & Y Bakari, D. (2020). Impact of Work Life Balance on the Psychological Wellbeing of Employees in the University of Cape Coast. Journal of Psychology & Behavioral Science, 8(1). https://doi.org/10.15640/jpbs.v8n1a2
Kurnia, C., & Widigdo, A. M. N. (2021). Effect of Work-Life Balance, Job Demand, Job Insecurity on Employee Performance at PT Jaya Lautan Global with Employee Well-Being as a Mediation Variable. European Journal of Business and Management Research, 6(5), 147–152. https://doi.org/10.24018/ejbmr.2021.6.5.948
Kurniawan, F., Rachman, B., & Saputra, P. P. (2021). Pertukaran Sosial Melalui Program Corporate Social Responsibility (CSR) PT Timah Tbk pada Masyarakat Desa Tanjung Gunung. Jurnal Sosial Sains, 1(4), 247–259. https://doi.org/10.36418/sosains.v1i4.72
Le, H., Newman, A., Menzies, J., Zheng, C., & Fermelis, J. (2020). Work–life balance in Asia: A systematic review. Human Resource Management Review, 30(4). https://doi.org/10.1016/j.hrmr.2020.100766
Loreal Indonesia. (2020). L’Oréal bersama komunitas industri & pengusaha salon terapkan standar ketat keamanan dan keselamatan di masa pandemi. https://www.loreal.com/id-id/indonesia/news/group/loreal-apply-strict-security-and-safety-standards-during-pandemic/
Luthfiana, N. (2024). Keinginan untuk Tetap Bertahan Gen Z: Peran Kesejahteraan di Tempat Kerja. Psikobuletin:Buletin Ilmiah Psikologi, 5(1), 86. https://doi.org/10.24014/pib.v5i1.24542
Mardlotillah, I., & Fahmawati, Z. (2023). Work Life Balance and Psychological Well Being in Company Employees: Work Life Balance dan Psychological Well Being pada Karyawan Perusahaan. 1–9.
Mauludi, M. F., & Kustini, K. (2022). Pengaruh Work Life Balance dan Lingkungan Kerja Non Fisik terhadap Loyalitas Karyawan pada Generasi Milenial. J-MAS (Jurnal Manajemen Dan Sains), 7(2), 472. https://doi.org/10.33087/jmas.v7i2.414
Muttaqien, P. F. (2023). Kajian Literatur Sistematis Teori Pertukaran Sosial Dalam Hubungan Dua Arah. Communicative: Jurnal Komunikasi Dan Penyiaran Islam, 4(1), 1–23. https://journal.bungabangsacirebon.ac.id/index.php/communicative
Novitasari, I. A., & Dessyarti, R. S. (2022). Pengaruh Work Life Balance Terhadap Turnover Intention Dengan Employe Engagement Sebagai Variabel Intervening (Studi Pada Karyawan PO Jaya Ponorogo). JURNAL ILMIAH EDUNOMIKA, 6(1), 405. https://doi.org/10.29040/jie.v6i1.4350
Panda, A., & Sahoo, C. K. (2021). Work–life balance, retention of professionals and psychological empowerment: an empirical validation. European Journal of Management Studies, 26(2/3), 103–123. https://doi.org/10.1108/ejms-12-2020-0003
PT. Bestie Beauty Indonesia. (2024). Gambaran Umum PT. Bestie Beauty Indonesia. Retrieved from https://bestiesalon.com/
Putra, I. P. K. S. D., & Suwandana, I. G. M. (2020). Effect of organizational commitment, job stress and work-family conflict to turnover intention. International Research Journal of Management, IT and Social Sciences. https://doi.org/10.21744/irjmis.v7n2.859
Rahmi, F. (2021). Peran work-life balance terhadap psychological well-being pegawai yang bekerja selama new normal covid-19. Jurnal Psikologi, 17(2), 182. https://doi.org/10.24014/jp.v17i2.13604
Rakhman, Y. A., & Suhana. (2023). Hubungan Psychological Well-Being dengan Work-Life Balance pada Dosen Unisba. Bandung Conference Series: Psychology Science, 3(1), 117–125. https://doi.org/10.29313/bcsps.v3i1.5157
Rezeki, F. (2023). Work Attachment as Intervening Transformational Leadership and Work-Life Balance to Intention to Stay in Millennial Generation in Automotive Company. International Journal of Social Science and Business, 7(2), 476–482. https://doi.org/10.23887/ijssb.v7i2.57642
Saraswati, K. D. H., & Lie, D. (2020). Psychological Well-Being: The Impact of Work-Life Balance and Work Pressure. 478(Ticash), 580–587. https://doi.org/10.2991/assehr.k.201209.089
Setiono, A. (2024). Pengaruh Work Life Balance dan Stres Kerja Terhadap Turnover Intention Paa Karyawan Generasi Millennial (Studi Kasus Pada Pekerja di Yogyakarta). Home of Management and Bussiness Journal (HOMBIS), 3(2). https://ejournal.unimugo.ac.id/HOMBIS/article/view/1473/701
Smithikrai, C., & Phetkham, T. (2019). How leader-follower relations influence nurses’ intention to stay: An investigation in a Thai sample. Journal of Social Sciences Research, 5(1), 183–189. https://doi.org/10.32861/jssr.51.183.189
Sofia, I. N., & Walyoto, W. (2021). the Effect of Work-Life Balance on Intention To Stay Mediated By Psychological Empowerment. Journal of Management and Islamic Finance, 1(1), 110–124. https://doi.org/10.22515/jmif.v1i1.3572
Suariyanti, N. W. N., & Satrya, I. G. B. H. (2023). Peran Kelelahan Emosional Memediasi Pengaruh Work Life Balance Terhadap Kepuasan Kerja Karyawan Wanita Yang Sudah Berkeluarga. E-Jurnal Ekonomi Dan Bisnis Universitas Udayana, 12(03), 471. https://doi.org/10.24843/eeb.2023.v12.i03.p11
Sudibjo, N., & Suwarli, M. B. N. (2020). Job embeddedness and job satisfaction as a mediator between work-life balance and intention to stay. International Journal of Innovation, Creativity and Change, 11(8), 311–331.
Surantoro, L., & Solichin, M. R. (2020). Pengaruh Workplace Spirituality dan Person Job Fit Terhadap Intention to Stay melalui Organizational Commitment sebagai Variabel Intervening. Jurnal Ilmiah Mahasiswa Manajemen, Bisnis Dan Akuntansi (JIMMBA), 2(6), 1057–1076. https://doi.org/10.32639/jimmba.v2i6.697
The Deloitte Global. (2022). Striving For Balance, Advocating For Change. In The Deloitte Global 2022 Gen-Z & Millennial Survey. https://www.deloitte.com/global/en/issues/work/genzmillennialsurvey-2022.html
The Deloitte Global,. (2024). 2024 Gen Z and Millennial Survey. https://www.deloitte.com/content/dam/assets-shared/docs/campaigns/2024/deloitte-2024-genz-millennial-survey.pdf?dlva=1
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Published
2025-06-29
How to Cite
PURNAMA DEWI, Ni Made Icha; INDRAWATI, Ayu Desi.
PERAN KESEJAHTERAAN PSIKOLOGIS MEMEDIASI PENGARUH WORK-LIFE BALANCE TERHADAP NIAT UNTUK TETAP BEKERJA KARYAWAN.
E-Jurnal Manajemen, [S.l.], v. 14, n. 6, p. 445 - 462, june 2025.
ISSN 2302-8912. Available at: <https://ojs.unud.ac.id/index.php/manajemen/article/view/126748>. Date accessed: 15 oct. 2025.
doi: https://doi.org/10.24843/EJMUNUD.2025.v14.i6.p05.
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