Audit IT Division In Maintenance Process Internal System PT JAMKRIDA BALI MANDARA With Framework Software Maintenance Maturity Model (SMMM)

  • Made Dinda Pradnya Pramita Audit Sistem Informasi
  • I Made Dhanan Pradipta
  • Made Sudarma Department of Electrical Engineering, Faculty of Engineering, Udayana University

Abstract

PT Jamkrida Bali Mandara is a credit guarantee institution owned by Bali Province which operates PT Jamkrida Bali Mandara operational company utilizing Management Information System and in developing and maintenace this system company is assisted by some IT staff and vendor. The process of maintenance of existing systems required an assessment of the performance of IT division. This assessment is done through audit method using Maintenance Maturity Model (SMmm) software framework. Based on the results of the audi obtained the highest level of capability is 3.7 in the domain domain maintenance training and the lowest level capability value is 2.03 in domain domain maintenance process / service definition and maintenace process performance


Keywords: Software Maintenance Maturity Model, Maintenace System and Capability Level

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Published
2018-03-14
How to Cite
PRAMITA, Made Dinda Pradnya; DHANAN PRADIPTA, I Made; SUDARMA, Made. Audit IT Division In Maintenance Process Internal System PT JAMKRIDA BALI MANDARA With Framework Software Maintenance Maturity Model (SMMM). International Journal of Engineering and Emerging Technology, [S.l.], v. 2, n. 2, p. 83-90, mar. 2018. ISSN 2579-5988. Available at: <https://ojs.unud.ac.id/index.php/ijeet/article/view/38233>. Date accessed: 02 mar. 2021.