PENGARUH ELECTRONIC WORD OF MOUTH (EWOM) INSTAGRAM TERHADAP KEPUTUSAN BERKUNJUNG WISATAWAN MILENIAL DOMESTIK KE TAMANSARI, YOGYAKARTA

  • Suci Setiyaningsih Program Studi Industri Perjalanan Wisata, Fakultas Pariwisata, Universitas Udayana
  • Putu Agus Wikanatha Sagita Program Studi Industri Perjalanan Wisata, Fakultas Pariwisata, Universitas Udayana
  • NGAS. Dewi Program Studi Industri Perjalanan Wisata, Fakultas Pariwisata, Universitas Udayana

Abstract

Electronic Word of Mouth (EWOM) is the communication media which can help shares the information there are consumer reviews of product or services, one of EWOM’s communication media is Instagram. Through Instagram tourists can find out the spread of information through reviews, comments, caption and hastags that indirectly provide benefit for potensial tourists in making decision to visit a tourist destination. The purpose of this research is to determine the influence of Electronic Word of Mouth (EWOM) on Instagram of the domestic milennial tourists visiting decisions to Tamansari Yogyakarta. This study use accidental sampling to determinant the sample. The data collected by interview, observation,  shares the questionnaries from google form, literature review,  documentations and netnography. The data analysis used simple linear regression analysis which had previously had been analyzed by classical assumptions. The result of this study the significance of the EWOM variable 0,01 < 0,05 and the t count was 12,808 > t table 1,981. The result of determination R Square is 60,03%. Based on this result, partially and simultaneously the Electronic Word of Mouth (EWOM) on Instagram has a positive and significant influence on the domestic millennial tourist visiting decisions to Tamansari Yogyakarta.

Downloads

Download data is not yet available.

References

Adhiningrat, H. 2017. Sosial Media: Influencer Generasi Milenial dalam Berwisata. [Online] tersedia di https://kumparan.com/hidayat-adhiningrat1500207974176/sosial-media-influencer-generasi-millenial-dalam-berwisata-18BzZW/full [diakses 5 Desember 2021]
Badan Pusat Statistik (BPS) Provinsi DIY. (2019). Data Kunjungan Wisatawan ke DIY Tahun 2016 – 2020. Daerah Istimewa Yogyakarta : Badan Pusat Statistik (BPS) Provinsi DIY.
Damanik, D, Suci, S.W., Kadek, W., & Ari S., 2019. The Influence of Social Media on Domestic Tourist’s Travel Motivation Case Study: Kota Tua Jakarta. Journal of Applied Science and Technology. 36 (6).
Hasan, A,. Setiyaningstyas, N,W,. 2015. Pengaruh Electronic Word of Mouth pada Media Sosial Facebook terhadap Keputusan Berkunjung ke Desa Wisata Nglanggeran Gunungkidul. Junal Media Wisata. 13 (1).
Hennig-Thurau., Gwinner K.P., Walsh G. & Gremler D.D. 2004. Electronic Word of Mouth Via Consumeropinion Platforms: What Motivates Consumers to Articulate Themselves on the Internet?. Journal of Interactive Marketing. 18 (1).
Mustikasari, A. & Widianingsih, S. 2016. Pengaruh Electronic Word of Mouth Terhadap Keputusan Berkunjung ke Tempat Wisata di Bandung. Jurnal Manajemen Indonesia. 16 (2).
Soinbala, R., & Bessie, J. L. D,. 2020. . Pengaruh Electronic Word of Mouth melalui Media Sosial Instagram Terhadap Keputusan Pembelian (Studi pada Oncu’s Fruit Dessert).
Supryadi, D. I., & Susanto, H. 2018. E-WOM (Electronic Word of Mouth): Dimensi dan Pengaruhnya Terhadap Keputusan Berkunjung Wisatawan ke Gili Matra di Kabupaten Lombok Utara (KLU). 4 (2).
We Are Social & Hootsuite. (2020). Digital Data Indonesia 2020 In Data Reportal. [Online]. Tersedia di https://datareportal.com/reports/digital-2020-indonesia [diakses 8 Juli 2021]
Wicaksono, A. 2020. New Normal, Pariwisata Yogyakarta. Kepariwisataan Jurnal Ilmiah. 14 (3).
Published
2023-07-31
How to Cite
SETIYANINGSIH, Suci; AGUS WIKANATHA SAGITA, Putu; DEWI, NGAS.. PENGARUH ELECTRONIC WORD OF MOUTH (EWOM) INSTAGRAM TERHADAP KEPUTUSAN BERKUNJUNG WISATAWAN MILENIAL DOMESTIK KE TAMANSARI, YOGYAKARTA. Jurnal IPTA (Industri Perjalanan Wisata), [S.l.], v. 11, n. 1, p. 123-130, july 2023. ISSN 2548-7930. Available at: <https://ojs.unud.ac.id/index.php/pariwisata/article/view/106462>. Date accessed: 22 nov. 2024. doi: https://doi.org/10.24843/IPTA.2023.v11.i01.p17.

Most read articles by the same author(s)

1 2 3 4 > >>