Analisis kesenjangan harapan dan kinerja lanskap jalan sebagai ruang terbuka publik saat car-free day di kawasan Renon, Denpasar

  • Yensa Margareth Tarigan Prodi Arsitektur Pertamanan, Fakultas Pertanian, Universitas Udayana, Indonesia 80232
  • Cokorda Gede Alit Semarajaya Prodi Arsitektur Pertamanan, Fakultas Pertanian, Universitas Udayana, Indonesia 80232
  • I Made Adikampana Prodi Destinasi Pariwisata, Fakultas Pariwisata, Universitas Udayana, Indonesia 80232

Abstract

The Gap Analysis of Expectancy and Performance of Streetscape as Public Open Space during Car Free Day in Renon Area, Denpasar. The numbers of open public space in Denpasar City have not been able to meet adequate ratios with population growth and urban development. To overcome this problem, one of the efforts that has been made by the government is to utilize the existing infrastructure into a temporary open public space which is the Car Free Day (CFD) Program. The shifting space utilization and the increase of activities on the streetscape will affect people perceptions who go there. This study aims to evaluate the Car Free Day program in Renon area base on the visitor satisfaction and streetscape performance. The analysis methods used are Costumer Satisfaction Index and Gap Analysis. The results of this study indicate that there are still disparities between the expectancy from the visitors with the streetscape performance. Car Free Day's Visitor satisfaction rate in Renon area is 78.4% in the range of 77% <X ? 80% which is "borderline". It means there are some unsatisfactory attributes and the performance needs to be improved.

Downloads

Download data is not yet available.

References

Carmona, M., S. Tiesdell, T. Health, T., and T. Oc. 2003. Public Space Urban Space: The Dimension of Urban Design. Architectural Press. London.
Dinas Perhubungan Kota Denpasar. 2009. Proposal Car Free Day. Denpasar
Handriati, A., Sunaryo, V. Heliam. 2015. Analisis Kualitas Pelayanan Publik Terhadap Kepuasan Kosumen dengan Menggunakan Metode Servperf-IPA-CSI. E-Jurnal Fakultas Teknologi Industri. 21(4): 178-190.
Parasuraman A., A. Valarie, A. Leonard, L. Leonard, and Berry. 1985. A Conceptual Model of Service Quality and its Implications for Future Research. Journal of Marketing. 49: 41-50.
Pemerintah Kota Denpasar. 2013. Peraturan Wali Kota Denpasar Nomor 28 tahun 2013 Tentang penetapan Kawasan Niti Mandala Renon Sebagai Tempat Pelaksanaan Hari bebas kendaraan bermotor (Car Free Day) .Denpasar.
Pemerintah Provinsi Bali. 2009. Peraturan Daerah Nomor 16 tahun 2009 Tentang RTRW Provinsi Bali Tahun 2009-2029. Bali
Poewarti, T., E. Santosa, M. Liko'a. 2016. Perhitungan Kepuasan Pengunjung terhadap Kinerja Ruang Publik Menggunakan Customer Statisfaction Index (CSI). Dalam:Temu Ilmiah Iplbi. Fakultas Teknik Sipil dan Perencanaan (FTSP). Institut Teknologi Nasional Malang. Malang.
Project For Public Space. 2005. What Makes A Successful Place?. Placemaking Resources. Tersedia online di https://www.pps.org/article/grplacefeat (diakses tanggal 28 Oktober 2017).
Rangkuti, F. 2003. Measuring Customer Satisfaction: Teknik Mengukur & Strategi Meningkatkan Kepuasan Pelanggan & Analisis Kasus PLN JP. Gramedia Pustaka Utama .Jakarta.
Republik Indonesia. 1996. Keputusan Menteri Lingkungan Hidul Nomor 15 tahun 1996 tentang Program Langit Biru. Menteri Negara Lingkungan Hidup. Jakarta
Indonesia. 1998. Pedoman Perencanaan dan Pengoperasian Fasilitas Parkir. Direktorat Jendral Pehubungan Darat. Jakarta
Suryana, I.G.P.E.2015. Analisis Ketersediaan RTH dan Indeks Kenyamanan (Kasus Kota Denpasar tahun 2003 dan 2013).M.Sc. Tesis (Tidak dipublikasikan). Universitas Gajah Mada. Yogyakarta. Tjiptono, F., Gregorius, C.2011. Service, Quality & Satisfaction. Andi Offset. Yogyakarta
Tjiptono, F. 2002. Manajemen Jasa Edisi I. Andi Offset. Yogyakarta.
Published
2019-04-29
How to Cite
TARIGAN, Yensa Margareth; SEMARAJAYA, Cokorda Gede Alit; ADIKAMPANA, I Made. Analisis kesenjangan harapan dan kinerja lanskap jalan sebagai ruang terbuka publik saat car-free day di kawasan Renon, Denpasar. Jurnal Arsitektur Lansekap, [S.l.], p. 37-46, apr. 2019. ISSN 2442-5508. Available at: <https://ojs.unud.ac.id/index.php/lanskap/article/view/48843>. Date accessed: 04 nov. 2024. doi: https://doi.org/10.24843/JAL.2019.v05.i01.p05.
Section
Articles