ALMANTARA, I Putu Sugi; SUDARMA, Made; SWAMARDIKA, Ida Bagus Alit.
Penilaian Tingkat Kepuasan Layanan Produk/Jasa dengan Metode Service Quality Model.
Majalah Ilmiah Teknologi Elektro, [S.l.], v. 20, n. 2, p. 223-232, dec. 2021.
ISSN 2503-2372.
Available at: <https://ojs.unud.ac.id/index.php/mite/article/view/72121>. Date accessed: 15 jan. 2025.
doi: https://doi.org/10.24843/MITE.2021.v20i02.P06.