PUNKYANTI, Ni Putu Dema; 						SEMINARI, Ni Ketut.
 PERAN KEPUASAN KONSUMEN MEMEDIASI PENGARUH KUALITAS PELAYANAN DAN CITRA MEREK TERHADAP POSITIVE WORD OF MOUTH.
<strong>E-Jurnal Manajemen</strong>, [S.l.], v. 9, n. 5, p. 2024 - 2044, may 2020.
ISSN 2302-8912. Available at: &lt;<a href="https://ojs.unud.ac.id/index.php/manajemen/article/view/57472" target="_new">https://ojs.unud.ac.id/index.php/manajemen/article/view/57472</a>&gt;. Date accessed: 15 oct. 2025.
doi: <a href="https://doi.org/10.24843/EJMUNUD.2020.v09.i05.p19">https://doi.org/10.24843/EJMUNUD.2020.v09.i05.p19</a>.