THE CORRELATION OF PHARMACEUTICAL SERVICES TO THE LEVEL OF SATISFACTION WITH COVID-19 VACCINATION PARTICIPANTS IN RS TINGKAT II UDAYANA

  • Iwan saka nugraha Department of Pharmacy, STIKES Bali Wisnu Dharma
  • Wahyuni W Udi Department of Pharmacy, STIKES Bali Wisnu Dharma
DOI: https://doi.org/10.24843/JPSA.2022.v04.i02.p01

Abstract

Background: The obligation to vaccinate against Covid-19 in an effort to prevent national COVID transmission is contained in Presidential Regulation No.99 of 2020. Healthy, safe and quality COVID-19 vaccination services can be realized with pharmaceutical services. Objective: This research aims to study the correlation of pharmaceutical services to the level of satisfaction after the covid-19 vaccination at RS Tingkat II Udayana. Methods: The research design was a Cross-Sectional study which used an analytical survey. The population in the study was all participants of the COVID-19 vaccine in June at RS Tingkat II Udayana, which consisted of 500 participants. The sample in this study was obtained by using the total sampling method. Data collection in this study used primary data. Data analysis is carried out univariately and bivariate. Results: The results of the study found that vaccination participants were satisfied with pharmaceutical services, as shown from the comparison of services received and patient expectations. There is a relationship between pharmaceutical services, variables of guarantee, empathy, and physical evidence to the satisfaction of COVID vaccination participants at RS Tingkat II Udayana. Conclusions: variables of guarantee, empathy, and physical evidence have a significant correlation with the satisfaction of vaccination participants.


Keywords: Pharmaceutical Services; Satisfaction; Vaccination

Downloads

Download data is not yet available.
Published
2022-12-01
How to Cite
NUGRAHA, Iwan saka; W UDI, Wahyuni. THE CORRELATION OF PHARMACEUTICAL SERVICES TO THE LEVEL OF SATISFACTION WITH COVID-19 VACCINATION PARTICIPANTS IN RS TINGKAT II UDAYANA. Journal Pharmaceutical Science and Application, [S.l.], v. 4, n. 2, p. 45-50, dec. 2022. ISSN 2301-7708. Available at: <https://ojs.unud.ac.id/index.php/jpsa/article/view/90508>. Date accessed: 19 oct. 2024. doi: https://doi.org/10.24843/JPSA.2022.v04.i02.p01.
Citation Formats
Issue
Vol 4 No 2 (2022): Journal Pharmaceutical Science and Application (JPSA)
Section
Articles
Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

Authors who publish with this journal agree to the following terms:

Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.

Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal.

Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work. (See The Effect of Open Access).

 

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.