SUARKA, Fanny Maharani; 						PERTIWI, Putu Ratih; 						SETIAWAN, Ida Bagus Dwi.
 Upaya guest relation officer   dalam menangani keluhan tamu  peserta  mice  di  hotel kawasan itdc nusa dua bali.
<strong>Jurnal Kepariwisataan dan Hospitalitas</strong>, [S.l.], v. 2, n. 2, p. 144-156, nov. 2018.
ISSN 2581-0669.
Available at: &lt;<a href="https://ojs.unud.ac.id/index.php/jkh/article/view/44113" target="_new">https://ojs.unud.ac.id/index.php/jkh/article/view/44113</a>&gt;. Date accessed: 04 nov. 2025.
doi: <a href="https://doi.org/10.24843/JKH.2018.v02.i02.p12">https://doi.org/10.24843/JKH.2018.v02.i02.p12</a>.