Sustainability Performance in Hospitality Industry: Interaction of Strategic Sustainability Management and Sat Kerthi Culture

  • Komang Adi Kurniawan Saputra Warmadewa University
  • Bambang Subroto Faculty of Economics and Business Brawijaya University
  • Aulia Fuad Rahman Faculty of Economics and Business Brawijaya University
  • Erwin Saraswati Faculty of Economics and Business Brawijaya University

Abstract

This study aims to develop a model framework to identify the determinants of factors that influence sustainable performance practices in the hospitality sector. This study uses explanatory research. The unit of analysis in this study is the hotel's general manager. Data analysis was performed by multiple linear regression. It was observed that the influence of strategic sustainability management consisting of internal and external challenges as well as sat kerthi culture adopted as sustainable tourism regulation on sustainability performance based on the triple bottom line. The results show that strategic sustainability management and local sat kerthi culture significantly affect the assessment of hotel sustainability performance. The current research model can also be applied to various types of companies in the tourism and other sectors. This study offers original insight into the concept of sustainability, sat kerthi, and sustainability performance as a local culture that focuses on the concept of sustainability.


Keywords: sustainability performance, strategic sustainability management, local culture, triple bottom line, green hotel

Downloads

Download data is not yet available.

References

Adams, C. A., Muir, S., & Hoque, Z. (2014). Measurement of sustainability performance in the public sector. Sustainability Accounting, Management and Policy Journal, 5(1), 46–67. https://doi.org/10.1108/SAMPJ-04-2012-0018

Ahmad, Z., Ibrahim, H., & Tuyon, J. (2018). Governance of behavioural biases in asset management industry: Insights from fund managers in Malaysia. Asian Academy of Management Journal of Accounting and Finance, 14(2), 65–102. https://doi.org/10.21315/aamjaf2018.14.2.4

Anthony, B. (2019). Green information system integration for environmental performance in organizations: An extension of belief–action–outcome framework and natural resource-based view theory. Benchmarking, 26(3), 1033–1062. https://doi.org/10.1108/BIJ-05-2018-0142

Ara, H., Leen, J. Y. A., & Hassan, S. H. (2019). GMS for Sustainability Performance in the Apparel Manufacturing Industry : A Conceptual Framework. Vision, 23(2), 170–179. https://doi.org/10.1177/0972262919850931

Asadi, S., Omsalameh, S., & Nilashi, M. (2020). Investigating in fl uence of green innovation on sustainability performance : A case on Malaysian hotel industry. Journal of Cleaner Production, 258, 120860. https://doi.org/10.1016/j.jclepro.2020.120860

Astawa, I. P., Triyuni, N. N., & Santosa, I. D. M. C. (2018). Sustainable tourism and harmonious culture: A case study of cultic model at village tourism. Journal of Physics: Conference Series, 953(1). https://doi.org/10.1088/1742-6596/953/1/012057

Atmadja, A. T., & Kurniawan Saputra, K. A. (2018). The influence of role conflict, complexity of assignment, role obscurity and locus of control on internal auditor performance. Academy of Accounting and Financial Studies Journal, 22(5), 1–5.

Atmadja, A. T., Saputra, K. A. K., & Manurung, D. T. H. (2019). Proactive Fraud Audit , Whistleblowing and Cultural Implementation of Tri Hita Karana for Fraud Prevention. European Research Studies Journal, XXII(3), 201–214.

Barber, N. A. (2014). Profiling the Potential “Green” Hotel Guest: Who Are They and What Do They Want? Journal of Hospitality and Tourism Research, 38(3), 361–387. https://doi.org/10.1177/1096348012451462

Barney, J. B. (2001). Resource-based theories of competitive advantage: A ten-year retrospective on the resource-based view. Journal of Management, 21, 643–650. https://doi.org/10.1177/014920630102700602

Baumgartner, R. J., & Rauter, R. (2017). Strategic perspectives of corporate sustainability management to develop a sustainable organization. Journal of Cleaner Production, 140, 81–92. https://doi.org/10.1016/j.jclepro.2016.04.146

Bhochhibhoya, S., Pizzol, M., Marinello, F., & Cavalli, R. (2020). Sustainability performance of hotel buildings in the Himalayan region. Journal of Cleaner Production, 250, 119538. https://doi.org/10.1016/j.jclepro.2019.119538

Boiral, O., & Henri, J.-F. (2015). Is Sustainability Performance Comparable ? A Study of GRI Reports of Mining Organizations. Business & Society, 1 –35. https://doi.org/10.1177/0007650315576134

Brand, C. (2020). Sustainable Tourism Practices As a Strategy To Enhance. 20(December), 7–17.

Butler, J. (2008). The compelling “hard case” for “green” hotel development. Cornell Hospitality Quarterly, 49(3), 234–244. https://doi.org/10.1177/1938965508322174

Cai, C., Zheng, Q., & Zhu, L. (2019). The effect of shared auditors in the supply chain on cost stickiness. China Journal of Accounting Research, 12(4), 337–355. https://doi.org/10.1016/j.cjar.2019.09.001

Cescon, F., Costantini, A., & Grassetti, L. (2016). Strategic Perspective in Management Accounting: Field-Based Evidence. Journal Management Accounting Research, 22(5), 1–25.

Costa, M. F. da, Costa, C. E., & Angelo, C. F. de. (2018). Perceived competitive advantage of soccer clubs : a study based on the resource-based view. RAUSP Management Journal, 53(1), 23–34. https://doi.org/10.1016/j.rauspm.2016.08.001

Cvelbar, L. K., & Dwyer, L. (2013). An importance-performance analysis of sustainability factors for long-term strategy planning in Slovenian hotels. Journal of Sustainable Tourism, 21(3), 487–504. https://doi.org/10.1080/09669582.2012.713965

Deng, X., Kang, J. koo, & Low, B. S. (2013). Corporate social responsibility and stakeholder value maximization: Evidence from mergers. Journal of Financial Economics, 110(1), 87–109. https://doi.org/10.1016/j.jfineco.2013.04.014

Di Salvo, A. L. A., Agostinho, F., Almeida, C. M. V. B., & Giannetti, B. F. (2017). Can cloud computing be labeled as “green”? Insights under an environmental accounting perspective. Renewable and Sustainable Energy Reviews, 69(November 2016), 514–526. https://doi.org/10.1016/j.rser.2016.11.153

Donnellan, J., & Rutledge, W. L. (2019). A case for resource ‐ based view and competitive advantage in banking. Management Decision Economics, 40(May), 728–737. https://doi.org/10.1002/mde.3041

Enqvist, J. P., West, S., Masterson, V. A., Haider, L. J., & Svedin, U. (2018). Landscape and Urban Planning Stewardship as a boundary object for sustainability research : Linking care , knowledge and agency. Landscape and Urban Planning, 179(July), 17–37. https://doi.org/10.1016/j.landurbplan.2018.07.005

Figueroa B., E., Orihuela R., C., & Calfucura T., E. (2010). Green accounting and sustainability of the Peruvian metal mining sector. Resources Policy, 35(3), 156–167. https://doi.org/10.1016/j.resourpol.2010.02.001

Foran, B., Lenzen, M., Dey, C., & Bilek, M. (2005). Integrating Sustainable Chain Management with Triple Bottom Line Accounting. Ecological Economics, 52(2), 143–157.

Gannon, J. M., Roper, A., & Doherty, L. (2015). Strategic human resource management: Insights from the international hotel industry. International Journal of Hospitality Management, 47, 65–75. https://doi.org/10.1016/j.ijhm.2015.03.003

Ge, H., Chen, S., & Chen, Y. (2018). International Alliance of Green Hotels to Reach Sustainable Competitive Advantages. Sustainability, 10(573), 1–15. https://doi.org/10.3390/su10020573

Ghozali, & Rohman, A. (2019). Analisis pengaruh kualitas kinerja berkelanjutan perusahaan dan ukuran perusahaan terhadap pengungkapan keberlanjutan. Diponegoro Journal of Accounting, 8(3), 1–10.

Guix, M., Bonilla-Priego, M. J., & Font, X. (2018). The process of sustainability reporting in international hotel groups: an analysis of stakeholder inclusiveness, materiality and responsiveness. Journal of Sustainable Tourism, 26(7), 1063–1084. https://doi.org/10.1080/09669582.2017.1410164

Gunarathne, N., & Lee, K. H. (2021). Corporate cleaner production strategy development and environmental management accounting: A contingency theory perspective. Journal of Cleaner Production, 308(December 2020), 127402. https://doi.org/10.1016/j.jclepro.2021.127402

Gürlek, M., & Tuna, M. (2017). Reinforcing competitive advantage through green organizational culture and green innovation. The Service Industries Journal, 2069(November). https://doi.org/10.1080/02642069.2017.1402889

Halawi, L. A., Aronson, J. E., & Mccarthy, R. V. (2005). Resource-Based View of Knowledge Management for Competitive Advantage Resource-Based View of Knowledge Management for Competitive Advantage. The Electronic Journal of Knowledge Management, 3(2), 75–86.

Han, H., Lee, J. S., Trang, H. L. T., & Kim, W. (2018). Water conservation and waste reduction management for increasing guest loyalty and green hotel practices. International Journal of Hospitality Management, 75(March), 58–66. https://doi.org/10.1016/j.ijhm.2018.03.012

Harrison, C., & Donnelly, I. A. (2011). A theory of smart cities. 55th Annual Meeting of the International Society for the Systems Sciences 2011.

Hodari, D., Turner, M. J., Sturman, M. C., & Nath, D. (2020). The role of hotel owners across different management and agency structures. International Journal of Hospitality and Tourism Administration, 21(1), 92–113. https://doi.org/10.1080/15256480.2018.1429342

Hutahayan, B. (2020). The mediating role of human capital and management accounting information system in the relationship between innovation strategy and internal process performance and the impact on corporate financial performance. Benchmarking, 27(4), 1289–1318. https://doi.org/10.1108/BIJ-02-2018-0034

Johnson, T. (2020). Public participation in China’s EIA process and the regulation of environmental disputes. Environmental Impact Assessment Review, 81(January), 106359. https://doi.org/10.1016/j.eiar.2019.106359

Jordão, R. V. D., & Novas, J. C. (2017). Knowledge management and intellectual capital in networks of small- and medium-sized enterprises. Journal of Intellectual Capital, 18(3), 667–692. https://doi.org/10.1108/JIC-11-2016-0120

Journeault, M. (2016). The Integrated Scorecard in support of corporate sustainability strategies. Journal of Environmental Management. https://doi.org/10.1016/j.jenvman.2016.07.074

Kim, H. J., Hur, W. M., Moon, T. W., & Jun, J. K. (2017). Is all support equal? The moderating effects of supervisor, coworker, and organizational support on the link between emotional labor and job performance. BRQ Business Research Quarterly, 20(2), 124–136. https://doi.org/10.1016/j.brq.2016.11.002

Koch, J., Gerdt, S. O., & Schewe, G. (2020). Determinants of sustainable behavior of firms and the consequences for customer satisfaction in hospitality. International Journal of Hospitality Management, 89(March), 102515. https://doi.org/10.1016/j.ijhm.2020.102515

Kurznack, L., Schoenmaker, D., & Schramade, W. (2021). A model of long-term value creation. Journal of Sustainable Finance and Investment, 0(0), 1–19. https://doi.org/10.1080/20430795.2021.1920231

Langfield-Smith, K. (1997). Management control systems and strategy: A critical review. Accounting, Organizations and Society. https://doi.org/10.1016/S0361-3682(95)00040-2

Law, A., De Lacy, T., Lipman, G., & Jiang, M. (2016). Transitioning to a green economy: The case of tourism in Bali, Indonesia. Journal of Cleaner Production, 111, 295–305. https://doi.org/10.1016/j.jclepro.2014.12.070

Lee, K. (2009). Why and how to adopt green management into business organizations ? (The case study of Korean SMEs in manufacturing industry). Management Decision, 47(7), 1101–1121. https://doi.org/10.1108/00251740910978322

Mahmud, M., & Riley, E. (2021). Household response to an extreme shock: Evidence on the immediate impact of the Covid-19 lockdown on economic outcomes and well-being in rural Uganda. World Development, 140(March 2020), 105318. https://doi.org/10.1016/j.worlddev.2020.105318

Marchi, V. De, Maria, E. Di, & Micelli, S. (2012). Environmental Strategies, Upgrading and Competitive Advantage in Global Value Chains. Business Strategy and the Environment. https://doi.org/10.1002/bse.1738

Nulkar, G. (2014). SMEs and environmental performance – A framework for green business strategies. Procedia - Social and Behavioral Sciences, 133, 130–140. https://doi.org/10.1016/j.sbspro.2014.04.177

Papadas, K., Avlonitis, G. J., Carrigan, M., & Piha, L. (2018). The interplay of strategic and internal green marketing orientation on competitive advantage. Journal of Business Research, July, 1–12. https://doi.org/10.1016/j.jbusres.2018.07.009

Papadas, K., Avlonitis, G. J., Carrigan, M., & Piha, L. (2019). The interplay of strategic and internal green marketing orientation on competitive advantage. Journal of Business Research, 104(November 2017), 632–643. https://doi.org/10.1016/j.jbusres.2018.07.009

Polzer, T., Gårseth-Nesbakk, L., & Adhikari, P. (2020). “Does your walk match your talk?” Analyzing IPSASs diffusion in developing and developed countries. International Journal of Public Sector Management, 33(2–3), 117–139. https://doi.org/10.1108/IJPSM-03-2019-0071

Raduan, C. R., Jegak, U., Haslinda, A., & Alimin, I. I. (2009). Management , Strategic Management Theories and the Linkage with Organizational Competitive Advantage from the Resource-Based View. European Journal of Social Sciences, 11(3), 402–417.

Rafiq, M., Zhang, X., Yuan, J., Naz, S., & Maqbool, S. (2020). Impact of a Balanced Scorecard as a Strategic Management System Tool to Improve Sustainable Development : Measuring the Mediation of Organizational Performance through PLS-Smart. Sustainability, 12(1365), 1–19.

Rasoolimanesh, S. M., Ramakrishna, S., Hall, C. M., Esfandiar, K., & Seyfi, S. (2020). A systematic scoping review of sustainable tourism indicators in relation to the sustainable development goals. Journal of Sustainable Tourism, 0(0), 1–21. https://doi.org/10.1080/09669582.2020.1775621

Raucci, D., & Tarquinio, L. (2020). Sustainability Performance Indicators and Non ‐ Financial Information Reporting . Evidence from the Italian Case. Administrative Science, 10(13). https://doi.org/10.3390/admsci10010013

Rodríguez-Antón, J. M., Del Mar Alonso-Almeida, M., Celemín, M. S., & Rubio, L. (2012). Use of different sustainability management systems in the hospitality industry. the case of Spanish hotels. Journal of Cleaner Production, 22(1), 76–84. https://doi.org/10.1016/j.jclepro.2011.09.024

Rubio-Mozos, E., García-Muiña, F. E., & Fuentes-Moraleda, L. (2020). Sustainable strategic management model for hotel companies: A multi-stakeholder proposal to “walk the talk” toward SDGS. Sustainability (Switzerland), 12(20), 1–25. https://doi.org/10.3390/su12208652

Salguero, G. C., Gámez, M. Á. F., Fernández, I. A., & Palomo, D. R. (2019). Competitive intelligence and sustainable competitive advantage in the hotel industry. Sustainability (Switzerland), 11(6), 1–12. https://doi.org/10.3390/su11061597

Sanusi, A., Sumiyati, L., Winata, A., & Hakim, L. (2020). Developing a model of sustainable competitive advantage (causal empirical case studies from Indonesia). International Journal of Innovation, Creativity and Change, 12(3), 34–43.

Saputra, K. A. K., Jayawarsa, A. A. K., & Priliandani, N. M. I. (2022). Antonio Gramsci Hegemonical Theory Critical Study : Accounting Fraud Of Hindu - Bali. International Journal of Business, 27(2), 1–11.

Saputra, K. A. K., Manurung, D. T. H., Rachmawati, L., Siskawati, E., & Genta, F. K. (2021). Combining the Concept of Green Accounting With the Regulation of Prohibition of Disposable Plastic Use. International Journal of Energy Economics and Policy, 11(4), 84–90. https://doi.org/10.32479/ijeep.10087

Saputra, K. A. K., Subroto, B., Rahman, A. F., & Saraswati, E. (2022). Eco-Efficiency and Energy Audit to Improve Environmental Performance: An Empirical Study of Hotels in Bali-Indonesia. International Journal of Energy Economics and Policy, 12(6), 175–182. https://doi.org/10.32479/ijeep.13565

Sara, I. M., Saputra, K. A. K., & Utama, I. W. K. J. (2021). The Effects of Strategic Planning, Human Resource and Asset Management on Economic Productivity: A Case Study in Indonesia. Journal of Asian Finance, Economics and Business, 8(4), 381–389. https://doi.org/10.13106/jafeb.2021.vol8.no4.0381

Sezen, B., & Çankaya, S. Y. (2013). Effects of green manufacturing and eco-innovation on sustainability performance. Procedia - Social and Behavioral Sciences, 99, 154–163. https://doi.org/10.1016/j.sbspro.2013.10.481

Shi, Y., & Tsai, K. H. (2020). Linking stakeholder integration to sustainability performance in the hotel context. International Journal of Tourism Research, 22(5), 677–691. https://doi.org/10.1002/jtr.2365

Silaen, M., Taylor, R., Bößner, S., Anger-Kraavi, A., Chewpreecha, U., Badinotti, A., & Takama, T. (2020). Lessons from Bali for small-scale biogas development in Indonesia. Environmental Innovation and Societal Transitions, 35(25), 445–459. https://doi.org/10.1016/j.eist.2019.09.003

Solovida, G. T., & Latan, H. (2017). Linking environmental strategy to environmental performance management accounting. Sustainability Accounting, Management and Policy Journal, 8(5), 595–619. https://doi.org/10.1108/SAMPJ-08-2016-0046

Stoddard, J. E., Pollard, C. E., & Evans, M. R. (2012). The Triple Bottom Line: A Framework for Sustainable Tourism Development. International Journal of Hospitality and Tourism Administration, 13(3), 233–258. https://doi.org/10.1080/15256480.2012.698173

Sukmadilaga, C., Pratama, A., & Mulyani, S. (2015). Good Governance Implementation in Public Sector: Exploratory Analysis of Government Financial Statements Disclosures Across ASEAN Countries. Procedia - Social and Behavioral Sciences, 211(September), 513–518. https://doi.org/10.1016/j.sbspro.2015.11.068

Thanh, T., Duong, H., Hong, T., Nguyen, S., Thu, K., & Nguyen, H. (2022). Case Study in Manufacturing Enterprises in Danang City.

Tsui, A. S., Nifadkar, S., & Ou, A. Y. (2007). Cross-national, cross-cultural organizational behavior research: Advances, gaps, and recommendations. Journal of Management, 33(3), 426–478. https://doi.org/10.1177/0149206307300818

Vencato, C. H. da R., Gomes, C. M., Scherer, F. L., Kneipp, J. M., & Bichueti, R. S. (2014). Strategic sustainability management and export performance. Management of Environmental Quality: An International Journal, 25(4), 431–445. https://doi.org/10.1108/MEQ-02-2013-0014

Verma, V. K., & Chandra, B. (2018). An application of theory of planned behavior to predict young Indian consumers’ green hotel visit intention. Journal of Cleaner Production, 172(3), 1152–1162. https://doi.org/10.1016/j.jclepro.2017.10.047

Wang, C. (2017). How organizational green culture influences green performance and competitive advantage: The mediating role of green innovation. Journal of Manufacturing Technology Management, 30(4), 666–683. https://doi.org/10.1108/JMTM-09-2018-0314

Werastuti, D. N. S., Sukoharsono, E. G., Saraswati, E., & Prihatiningtias, Y. W. (2018). Are competitive strategies and strategic alliances role in improving sustainability performance? Journal of Environmental Management and Tourism, 9(7), 1498–1511. https://doi.org/10.14505/jemt.v9.7(31).14

Widiyati, D., & Murwaningsari, E. (2019). Achieving Green Competitive Advantage Through Organizational Green Culture , Business Analytics and Collaborative Competence : The Mediating Effect of Eco-Innovation. International Journal Of Social And Management Studies, 2(04), 98–113.

Yuan, L., Xi, C., & Xiaoyi, W. (2012). Evaluating the readiness of government portal websites in China to adopt contemporary public administration principles. Government Information Quarterly, 29(3), 403–412. https://doi.org/10.1016/j.giq.2011.12.009

Žalėnienė, I., & Pereira, P. (2021). Higher Education For Sustainability: A Global Perspective. Geography and Sustainability, 2(2), 99–106. https://doi.org/10.1016/j.geosus.2021.05.001
Published
2023-01-31
How to Cite
SAPUTRA, Komang Adi Kurniawan et al. Sustainability Performance in Hospitality Industry: Interaction of Strategic Sustainability Management and Sat Kerthi Culture. Jurnal Ilmiah Akuntansi dan Bisnis, [S.l.], v. 18, n. 1, p. 147-162, jan. 2023. ISSN 2303-1018. Available at: <https://ojs.unud.ac.id/index.php/jiab/article/view/97263>. Date accessed: 25 apr. 2024. doi: https://doi.org/10.24843/JIAB.2023.v18.i01.p10.
Section
Articles