Pengaruh Electronic Word of Mouth dan Atribut Produk Agrowisata terhadap Minat dan Keputusan Berkunjung ke The Blooms Garden di Kabupaten Tabanan
Abstract
The Influence of Electronic Word of Mouth and Agrotourism Product Attribute on Visiting Intention and Visiting Decision to The Blooms Garden in Tabanan Regency. Electronic word of mouth and agrotourism product attribute are some factors that can influence tourist’s visiting intention and visiting decision. This study aims to 1) Analyze the influence of electronic word of mouth on visiting intention 2) Analyze the influence of electronic word of mouth on visiting decision 3) Analyze the influence of agrotourism product attribute on visiting intention 4) Analyze the influence of agrotourism product attribute on visiting decision 5) Analyze the influence of visit intention on visiting decision. Data collection method used are interviews, documentation, and literature studies. The research instrument in this study used a questionnaire. Data analysis used are descriptive analysis and SEM-PLS. The result of this study shows that electronic word of mouth has a positive and significant influence on visiting intention, electronic word of mouth has a positive and significant influence on visiting decision, agrotourism product attribute has a positive and significant influence on visiting intention, agrotourism product attribute has a positive and significant influence on visiting decision, and visiting intention has a positive and significant influence on visiting decision. The suggestion in this study is that the management of The Blooms Garden should increase the quality of content and information on social media and always maintain the facilities and tourist atrraction to increase visiting intention and tourist’s visiting decision.
Downloads
References
Aprilia, F., Kumadji, S., & Kusumawati, A. 2015. Pengaruh Word of Mouth terhadap Minat Berkunjung serta Dampaknya terhadap Keputusan Berkunjung (Survei pada Pengunjung Tempat Wisata “Jawa Timur Park 2” Kota Batu. Jurnal Administrasi Bisnis, 24(1): 1–6.
Fitriani, E., & Lestari, F. 2020. Daya Tarik Media Sosial dan Atribut Produk terhadap Minat Kunjung Wisata di Ciwidey. JSMA (Jurnal Sains Manajemen & Akuntasi), 12(2): 127–140.
Jalilvand, M. R., & Samiei, N. 2012. The Effect of Electronic Word of Mouth on Brand Image and Purchase Intention. Journal of Marketing, 30(4): 460–476.
Kotler, P., & Keller, K. L. 2016. Marketing Management. New Jersy: Pearson Prentice Hall.
Priambudi, E. F. 2021. Pengaruh City Branding Dan Electronic Word of Mouth Terhadap Minat Berkunjung Serta Dampaknya Pada Keputusan Berkunjung Ke Destinasi Wisata Kebumen. Thesis. Kebumen: Universitas Putra Bangsa.
Putra, G. B. S., Kumadji, S., & Hidayat, K. 2015. Pengaruh Citra Perusahaan Terhadap Minat Berkunjung Dan Keputusan Berkunjung (Survei Pada Pengunjung Taman Rekreasi PT.Selecta, Kota Batu, Jawa Timur). Jurnal Adiministrasi Bisnis (JAB), 26(2): 1-8.
Safitri, I., Ramdan, A. M., & Sunarya, E. 2020. Peran Produk Wisata dan Citra Destinasi terhadap Keputusan Berkunjung Wisatawan. Jurnal Ilmu Manajemen, 8(3): 734–741.
Sinambela, R. C. 2020. Pengaruh Atribut Produk dan Harga terhadap Minat Beli serta Dampaknya terhadap Keputusan Pembelian (Studi pada Follower Instagram mifans_djogja). Diploma Thesis. Yogyakarta: UPN “Veteran” Yogyakarta.
Toruan, N. N. L., & Priansa, D. J. 2018. Pengaruh Electronic Word of Mouth (E-Wom) Pesona Jawa Baratku Terhadap Keputusan Berkunjung Wisatawan Ke Jawa Barat Tahun 2018. e-Proceeding of Applied Science, 4(2): 341-347.
Widyanto, A., Sunarti, & Pangestuti, E. 2017. Pengaruh E-WOM di Instagram terhadap Minat Berkunjung dan Dampaknya terhadap Keputusan Berkunjung (Survei pada Pengunjung Hawai Waterpark Malang). Jurnal Administrasi Bisnis, 45(1): 94–101.