Resident Perception of Conflict with Tourism Enterprise: An Investigation at A Mountainous Destination in Vietnam
Abstract
Based on extended social exchange theory, the authors propose a framework to investigate the conflict of local residents with tourism businesses. The authors applied a random sampling method and approached 388 residents living in Pu Luong Nature Reserve, a renowned community based tourism destination in Thanh Hoa mountainous area, Vietnam. The findings show that resident’s conflict with tourism business is influenced by latent variables: community’s involvement, perceived benefit and perceived cost. This study is an additional contribution to the theoretical perspective of tourism conflict. In addition, some practical implications are made for local authorities to promote sustainable tourism.
Keywords: Conflict, mountainous destination, resident, stakeholder relationship, tourism enterprise
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References
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Chin, W. W. (1998). The partial least squares approach to structural equation modeling. Modern Methods for Business Research, 295(2), 295–336.
Choi, H. S. C., & Sirakaya, E. (2005). Measuring residents’ attitude toward sustainable tourism: Development of sustainable tourism attitude scale. Journal of Travel Research, 43(4), 380–394. https://doi.org/10.1177/0047287505274651
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Connor, C., & Gyan, P. N. (2020). Connecting landscape-scale ecological restoration and tourism: stakeholder perspectives in the great plains of North America. Journal of Sustainable Tourism, 0(0), 1–19. https://doi.org/10.1080/09669582.2020.1801698
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Ebrahimi, S., & Khalifah, Z. (2014). Community supporting attitude toward community-based tourism development; non-participants perspective. Asian Social Science, 10(17), 29–35. https://doi.org/10.5539/ass.v10n17p29
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Fan, D. X. F., Liu, A., & Qiu, R. T. R. (2019). Revisiting the relationship between host attitudes and tourism development: A utility maximization approach. Tourism Economics, 25(2), 171–188. https://doi.org/10.1177/1354816618794088
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Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39–50.
Gan, J.-E. (2020). Uncovering the Environmental and Social Conflicts Behind Residents’ Perception of CBT: A Case of Perak, Malaysia. Tourism Planning and Development, 17(6), 674–692. https://doi.org/10.1080/21568316.2020.1749121
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Glasson, J., Godfrey, K., & Goodey, B. (1995). Towards visitor impact management: Visitor impacts, carrying capacity and management responses in Europe’s historic towns and cities. Avebury.
Goodwin, H., & Santilli, R. (2009). Community-Based Tourism: a success? ICRT Occasional Paper 11, 11, 1–37.
Gursoy, D., Jurowski, C., & Uysal, M. (2002). Resident attitudes: A structural modeling approach. Annals of Tourism Research, 29(1), 79–105.
Gursoy, D., & Rutherford, D. G. (2004). Host attitudes toward tourism. Annals OfTourism Research, 31(3), 495–516. https://doi.org/10.1016/j.annals.2003.08.008
Hair, J. F., Anderson, R. E., Tatham, R. L., & Black, W. C. (1998). Multivariate data analysis (8th ed., Vol. 5, Issue 3). Prentice-Hall.
Hair, J F, Anderson, R. E., Tatham, R. L., & Black, W. C. (2010). Multivariate data analysis (7th edn). Prentice-Hall.
Hair, Joe F, Matthews, L. M., Matthews, R. L., & Sarstedt, M. (2017). PLS-SEM or CB-SEM: updated guidelines on which method to use. International Journal of Multivariate Data Analysis, 1(2), 107–123.
Hair, Joseph F, Ringle, C. M., & Sarstedt, M. (2013). Partial least squares structural equation modeling: Rigorous applications, better results and higher acceptance. Long Range Planning, 46(1–2), 1–12.
Hardesty, D. M., & Bearden, W. O. (2004). The use of expert judges in scale development: Implications for improving face validity of measures of unobservable constructs. Journal of Business Research, 57(2), 98–107.
Henseler, J., Ringle, C. M., & Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the Academy of Marketing Science, 43(1), 115–135.
Henseler, J., Ringle, C. M., & Sinkovics, R. R. (2009). The use of partial least squares path modeling in international marketing. In New challenges to international marketing. Emerald Group Publishing Limited.
Hlengwa, D. C., & Mazibuko, S. K. (2018). Community leaders around Inanda Dam, Kwazulu Natal, and issues of community participation in tourism development initiatives. African Journal of Hospitality, Tourism and Leisure, 7(1). https://www.scopus.com/inward/record.uri?eid=2-s2.0-85042477034&partnerID=40&md5=66e30fd092fa73bf98558dd3b398aee3
Hock, M., & Ringle, C. M. (2010). Local strategic networks in the software industry: an empirical analysis of the value continuum. International Journal of Knowledge Management Studies, 4(2), 132–151.
Homans, G. C. (1961). Social behavior in elementary forms. A primer of social psychological theories. Social Behavior, 488–531.
Jinsheng, Z., & Siriphon, A. (2019). Community-based Tourism Stakeholder Conflicts and the Co-creation Approach : Journal of Mekong Societies, 15(2), 37–54. https://doi.org/10.14456/jms.2019.9
Jones, S. (2005). Community-based ecotourism: The significance of social capital. Annals of Tourism Research, 32(2), 303–324.
Jurowski, C., & Gursoy, D. (2004). Distance effects on residents’ attitudes toward tourism. Annals of Tourism Research, 31(2), 296–312.
Kaltenborn, B. rn P., Andersen, O., Nellemann, C., Bjerke, T., & Thrane, C. (2008). Resident attitudes towards mountain second-home tourism development in Norway: The effects of environmental attitudes. Journal of Sustainable Tourism, 16(6), 664–680.
Kinseng, R. A., Nasdian, F. T., Fatchiya, A., Mahmud, A., & Stanford, R. J. (2018). Marine-tourism development on a small island in Indonesia: blessing or curse? Asia Pacific Journal of Tourism Research, 23(11), 1062–1072. https://doi.org/10.1080/10941665.2018.1515781
Ko, D., & Stewart, W. P. (2002). A structural equation model of residents ’ attitudes for tourism development. Tourism Management, 23, 521–530.
Kreiner, N. C., Shmueli, D. F., & Gal, M. Ben. (2015). Understanding con fl icts at religious-tourism sites : The Baha ’ i World. Tourism Management Perspectives, 16, 228–236. https://doi.org/10.1016/j.tmp.2015.04.001
Lee, T. H. (2013). Influence analysis of community resident support for sustainable tourism development. Tourism Management, 34, 37–46. https://doi.org/10.1016/j.tourman.2012.03.007
Lepp, A. (2007). Residents’ attitudes towards tourism in Bigodi village, Uganda. Tourism Management, 28(3), 876–885. https://doi.org/10.1016/j.tourman.2006.03.004
Liu, Q., Yang, Z., & Wang, F. (2017). Conservation Policy-Community Conflicts : A Case Study from Bogda Nature Reserve , China. 1–15. https://doi.org/10.3390/su9081291
Lo, Y. C., & Janta, P. (2020). Resident’s Perspective on Developing Community-Based Tourism – A Qualitative Study of Muen Ngoen Kong Community, Chiang Mai, Thailand. Frontiers in Psychology, 11(July), 1–14. https://doi.org/10.3389/fpsyg.2020.01493
Mannon, S. E., & Glass-Coffin, B. (2019). Will the real rural community please stand up? Staging rural community-based tourism in Costa Rica. Journal of Rural and Community Development, 14(4), 71–93.
McCool, S. F. (2009). Constructing partnerships for protected area tourism planning in an era of change and messiness. Journal of Sustainable Tourism, 17(2), 133–148. https://doi.org/10.1080/09669580802495733
Neuman, W. L. (2014). Social research methods: Qualitative and quantitative approaches (7th Ed). Pearson.
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Published
2022-09-30
How to Cite
HIEN, Duong Thi; THANH, Tran Duc.
Resident Perception of Conflict with Tourism Enterprise: An Investigation at A Mountainous Destination in Vietnam.
E-Journal of Tourism, [S.l.], p. 126-143, sep. 2022.
ISSN 2407-392X.
Available at: <https://ojs.unud.ac.id/index.php/eot/article/view/92113>. Date accessed: 26 apr. 2024.
doi: https://doi.org/10.24922/eot.v9i2.92113.
Section
Articles
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