SATYAWADI PRATAMA, I Putu; 						NANDYA OKTORA PANASEA, I Gede.
 PERAN E-CUSTOMER SATISFACTION MEMEDIASI PENGARUH E-SERVICE QUALITY TERHADAP E-CUSTOMER LOYALTY (Studi pada Pengguna Layanan Jasa Online Grab di Kota Denpasar).
<strong>E-Jurnal Ekonomi dan Bisnis Universitas Udayana</strong>, [S.l.], p. 2221-2232, nov. 2024.
ISSN 2337-3067.
Available at: &lt;<a href="https://ojs.unud.ac.id/index.php/eeb/article/view/100682" target="_new">https://ojs.unud.ac.id/index.php/eeb/article/view/100682</a>&gt;. Date accessed: 14 oct. 2025.
doi: <a href="https://doi.org/10.24843/EEB.2024.v13.i11.p02">https://doi.org/10.24843/EEB.2024.v13.i11.p02</a>.