Penerapan Model UTAUT 2 untuk Menjelaskan Minat dan Perilaku Penggunaan Mobile Banking
Abstract
The purpose of this study was to determine the factors that influence the interest and behavior of using mobile banking by applying the UTAUT2 model. The variables used in this study are performance expectations, business expectations, socio-cultural factors, facilitating conditions, hedonic motivation, price values and habits. This research was conducted in Badung Regency. Determination of the sample is done by accidental sampling technique. Data was collected by distributing online questionnaires. The analysis technique used is multiple linear regression. This study shows that interest in using mobile banking is influenced by performance expectations, socio-cultural factors, hedonic motivation and price values. The results of this study also indicate that the behavior of using mobile banking is influenced by conditions that facilitate, habits and interest in use.
Keywords: UTAUT2; Interest in using Mobile banking; Mobile banking Usage Behavior.
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References
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Warshaw, P. R., & Davis, F. D. (1985). Disentangling behavioral intention and behavioral expectation. Journal of Experimental Social Psychology, 21(3), 213–228. https://doi.org/10.1016/0022-1031(85)90017-4
Widnyana, I. I. D. G. P., & Yadnyana, I. K. (2015). Implikasi Model Utaut Dalam Menjelaskan Faktor Niat Dan Penggunaan Sipkd Kabupaten Tabanan. Jurnal Akuntansi Universitas Udayana, 11(2), 2302–8556.
Wirawan, B. S., & Suardikha, I. M. S. (2016). Faktor-Faktor Yang Mempengaruhi Kinerja Individual Pada Bank Perkreditan Rakyat Di Kabupaten Badung. E-Jurnal Akuntansi Universitas Udayana, 17(3), 2352–2383. https://ojs.unud.ac.id/index.php/Akuntansi/article/view/24557
Wulandari, N. P. A., & Yadnyana, I. K. (2016). Penerapan Model Unified Theory of Acceptance and Use of Technology Di Kota Denpasar. E-Jurnal Akuntansi Universitas Udayana, 14(2), 1270–1297.
Auliya, N. (2018). Penerapan Model Unified Theory of Acceptance and.
Baptista, G., & Oliveira, T. (2016). A weight and a meta-analysis on mobile banking acceptance research. Computers in Human Behavior, 63, 480–489. https://doi.org/10.1016/j.chb.2016.05.074
Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly: Management Information Systems, 13(3), 319–339. https://doi.org/10.2307/249008
Diana, N. (2018). Indonesia Skripsi Oleh : Nama : Nur Diana Fakultas Ekonomi Universitas Islam Indonesia Yogyakarta. Analisis Faktor-Faktor Yang Mempengaruhi Minat Penggunaan Electronic Money Di Indonesia, 155.
Iriani, S., Suyanto, M., & Amborowati, A. (2014). Pengujian Sistem Informasi Pengelolaan Keuangan Daerah Berbasis Web Kabupaten Pacitan Dengan Menggunakan Unified Theory of Acceptance and Use of Technology UTAUT). Indonesian Journal on Networking and Security, 3(2).
Jung, Y., Kim, S., & Choi, B. (2016). Consumer valuation of the wearables: The case of smartwatches. Computers in Human Behavior, 63(2016), 899–905. https://doi.org/10.1016/j.chb.2016.06.040
Mulyani, A. (2019). Analisis Penerimaan dan Penggunaan Teknologi Aplikasi Ojek Online Menggunakan Unified Theory of Acceptance and Use Technology. Jurnal Algoritma, 15(2). https://doi.org/10.33364/algoritma/v.15-2.61
Nugraha, G. S., & Yadnyana, K. (2018). Penerapan Model UTAUT dalam Menjelaskan Faktor Minat dan Penggunaan Sistem Informasi Manajemen Daerah. E-Jurnal Akuntansi, 24(2), 959–987. https://doi.org/10.24843/EJA.2018.v24.i02.p06
Pertiwi, N. W. D. M. Y., & Aryanto, D. (2017). Penerapan Model Utaut2 Untuk Menjelaskan Minat Dan Perilaku Penggunaan Mobile banking Di Kota Denpasar. E-Jurnal Akuntansi, 18(2), 1369–1397.
Putri, N. K. R. D., & Suardikha, I. M. S. (2019). Penerapan Model UTAUT 2 Untuk Menjelaskan Niat Dan Perilaku Penggunaan E-Money di kota denpasar. E-Jurnal Akuntansi Universitas Udayana, 30(2), 540–555.
Taylor, S., & Todd, P. (1995). Decomposition and crossover effects in the theory of planned behavior: A study of consumer adoption intentions. International Journal of Research in Marketing, 12(2), 137–155. https://doi.org/10.1016/0167-8116(94)00019-K
Thompson, R. L., Higgins, C. A., & Howell, J. M. (1991). Personal computing: Toward a conceptual model of utilization. MIS Quarterly: Management Information Systems, 15(1), 125–142. https://doi.org/10.2307/249443
Venkatesh; Viaswanath, & Davis; Fred D. (2000). A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies. Management Science, 46(2), 186–204. https://www.jstor.org/stable/pdf/2634758.pdf
Venkatesh, V., Brown, S. A., & Hoehle, H. (2012). Understanding technology adoption in the household context: A comparison of seven theoretical models. ECIS 2012 - Proceedings of the 20th European Conference on Information Systems.
Warshaw, P. R., & Davis, F. D. (1985). Disentangling behavioral intention and behavioral expectation. Journal of Experimental Social Psychology, 21(3), 213–228. https://doi.org/10.1016/0022-1031(85)90017-4
Widnyana, I. I. D. G. P., & Yadnyana, I. K. (2015). Implikasi Model Utaut Dalam Menjelaskan Faktor Niat Dan Penggunaan Sipkd Kabupaten Tabanan. Jurnal Akuntansi Universitas Udayana, 11(2), 2302–8556.
Wirawan, B. S., & Suardikha, I. M. S. (2016). Faktor-Faktor Yang Mempengaruhi Kinerja Individual Pada Bank Perkreditan Rakyat Di Kabupaten Badung. E-Jurnal Akuntansi Universitas Udayana, 17(3), 2352–2383. https://ojs.unud.ac.id/index.php/Akuntansi/article/view/24557
Wulandari, N. P. A., & Yadnyana, I. K. (2016). Penerapan Model Unified Theory of Acceptance and Use of Technology Di Kota Denpasar. E-Jurnal Akuntansi Universitas Udayana, 14(2), 1270–1297.
Published
2021-10-27
How to Cite
NOPIANI, Ni Kadek Rahayu; PUTRA, I Made Pande Dwiana.
Penerapan Model UTAUT 2 untuk Menjelaskan Minat dan Perilaku Penggunaan Mobile Banking.
E-Jurnal Akuntansi, [S.l.], v. 31, n. 10, p. 2569-2581, oct. 2021.
ISSN 2302-8556.
Available at: <https://ojs.unud.ac.id/index.php/akuntansi/article/view/71685>. Date accessed: 26 apr. 2024.
doi: https://doi.org/10.24843/EJA.2021.v31.i10.p13.
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