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		Almantara, I Putu, 		Sudarma, Made, AND 		Swamardika, Ida Bagus.
" Penilaian Tingkat Kepuasan Layanan Produk/Jasa dengan Metode Service Quality Model" <em>Majalah Ilmiah Teknologi Elektro</em> [Online], Volume 20 Number 2 (25 December 2021)