PRAYUDHA, I Putu Astya; 						SUDARMA, Made; 						SWAMARDIKA, Ida Bagus Alit.
 Review Literatur Tentang Analisis Kepuasan Layanan Menggunakan Pendekatan Servqual dan IPA.
<strong>Jurnal Teknologi Elektro</strong>, [S.l.], v. 20, n. 2, p. 203-210, dec. 2021.
ISSN 2503-2372.
Tersedia pada: &lt;<a href="https://ojs.unud.ac.id/index.php/mite/article/view/71798" target="_new">https://ojs.unud.ac.id/index.php/mite/article/view/71798</a>&gt;. Tanggal Akses: 13 aug. 2025
doi: <a href="https://doi.org/10.24843/MITE.2021.v20i02.P04">https://doi.org/10.24843/MITE.2021.v20i02.P04</a>.