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		Triwayuni, I Gusti, 		Sudarma, Made, AND 		Alit Swamardika, Ida Bagus.
" Analysis of Measurement of the Quality of Using the Web-Based Computer Based Test (CBT) Application on User Satisfaction Using Servqual and CSI Methods at SMK PGRI 6 Denpasar" <em>Jurnal Ilmiah Merpati (Menara Penelitian Akademika Teknologi Informasi)</em> [Online], Volume 13 Number 1 (19 April 2025)