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							ZOLTAN, Daniel Syah Reza; 						SUSILA, Anak Agung Ngurah Hary; 						GITHA, Dwi Putra.
 Design and Development of Web-Based E-CRM (Electronic Customer Relationship Management) at Bali Tangi.
<strong>Jurnal Ilmiah Merpati (Menara Penelitian Akademika Teknologi Informasi)</strong>, [S.l.], v. 12, n. 1, p. 24-33, apr. 2024.
ISSN 2685-2411.
Available at: &lt;<a href="https://ojs.unud.ac.id/index.php/merpati/article/view/112561" target="_new">https://ojs.unud.ac.id/index.php/merpati/article/view/112561</a>&gt;. Date accessed: 30 aug. 2026.
doi: <a href="https://doi.org/10.24843/JIM.2024.v12.i01.p03">https://doi.org/10.24843/JIM.2024.v12.i01.p03</a>.