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Arismandika, Putu, Kadek Yota Ernanda Aryanto, & I Made Gede Sunarya.
" Helpdesk Ticket Classification for Technician Assignment Routes Using BiLSTM." <em>Jurnal Ilmiah Merpati (Menara Penelitian Akademika Teknologi Informasi)</em> [Online], 11.1 (2023): 50-60. Web. 11 Sep. 2026