PERAN KEPUASAN KERJA MEMEDIASI PENGARUH STRES KERJA TERHADAP KOMITMEN ORGANISASIONAL
Abstract
Tujuan penelitian ini yaitu untuk menganalisis pengaruh kepuasan kerja terhadap komitmen organisasional. Populasi penelitian ini adalah 37 karyawan perusahaan Sun Silver Kabupaten Gianyar Tahun 2020. Metode sampling jenuh dan pengumpulan data melalui wawancara, kuesioner dan observasi. Teknik analisis data yang digunakan adalah Uji Validitas, Uji Reabilitas, Uji Asumsi Klasik, Analisis Path. Hasil dari penelitian ini menyatakan bahwa kepuasan kerja berpengaruh positif dan signifikan terhadap komitmen organisasional, dan stres kerja berpengaruh negatif dan signifikan terhadap kepuasan kerja, selain itu juga stres kerja berpengaruh negatif dan signifikan terhadap komitmen organisasional. Implikasi dalam penelitian ini yaitu memberikan pemahaman bahwa dengan mempertahankan kepuasan kerja, stres kerja di dalam organisasi, sehingga akan meningkatkan komitmen organisasional.
The purpose of this study is to analyze the effect of job satisfaction on organizational commitment. The population of this research is 37 employees of the Sun Silver company, Gianyar Regency in 2020. The sampling method is saturated and data collection through interviews, questionnaires and observations. The data analysis technique used is the validity test, reliability test, classical assumption test, and path analysis. The results of this study state that job satisfaction has a positive and significant effect on organizational commitment, and job stress has a negative and significant effect on job satisfaction, besides that job stress has a negative and significant effect on organizational commitment. The implication in this research is to provide an understanding that by maintaining job satisfaction, job stress in the organization will increase organizational commitment.
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References
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Cha, J. M., Kim, S. H., & Cichy, R. F. (2011). Job Satisfaction, Organizational Commitment, and Contextual Performance: Examining Effects of Work Status and Emotional Intelligence among Private Club Staff Members. Psychology & Marketing, 21(6), 405–424.
Davis, T. R., & Fred, L. (2008). A social learning approach to organizational behavior. Academy of Management Review, 5(2), 281–290. https://doi.org/https://doi.org/10.5465/amr.1980.4288758
Dawal, S. Z. M., & Zahari, T. (2018). The Effect of Job and Environmental Factors on Job Satisfaction in Automotive Industries. International Journal of Occupational Safety and Ergonomics (JOSE), 12(3), 267–280. https://doi.org/https://doi.org/10.1080/10803548.2006.11076687
Eslami, J., & Davood, G. (2012). Pengaruh Implementasi Pengendalian Intern dan Total Quality Management terhadap Kinerja Organisasi. MIMBAR, XXVIII(1), 456.
Gunlu, E., Aksarayli, M., & Sahin Perçin, N. (2009). Job satisfaction and organizational commitment of Hotel Managers in Turkey. International Journal of Contemporary Hospitality Management, 22(5), 693–717.
Handoko, T. H. (2012). Manajemen Personalia dan Sumber Daya Manusia. In BPFE Yogyakarta (Edisi 2).
Harun, H, R., Salleh, M. A., & Memon. (2014). Job atisfaction, Organizational Commitment and Stress among Offshore Oil and Gas Platform Employess. Asian Social Science, 10(11), 28–32.
Hasibuan, M. (2014). Manajemen Sumber daya Manusia. In Jakarta : Bumi Aksara.
Hassan, A. (2002). Organizational Justice As A Determinant Of Organizational Commitment. Asian Academy of Management Journal, 7(2), 55–66.
Iqbal, S., Ehsan, S., Rizwan, M., & Noreen, M. (2014). The Impact Of Organizational Commitment, Job Satisfaction, Job Stress and Leadership Support on Turnover Intention in Educational Institutes. International Journal of Human Resource Studies, 4(2), 181–195.
Iresa, A. R., Utami, H. N., & Prasetya, A. (2015). Pengaruh Konflik Kerja Dan Stres Kerja Terhadap Komitmen Organisasional Dan Kinerja Karyawan (Studi pada Karyawan PT. Telekomunikasi Indonesia, Tbk Witel Malang). Jurnal Administrasi Bisnis (JAB), 23(1), 1–10.
Jahanzeb, H. (2010). The Impact of Job Stress on Job Satisfaction among Academic Faculty of A Mega Distance Learning Institution in Pakistan. A Case Study of Allama Iqbal Open University. Mustang Journal of Business & Ethics, 1, 31–48.
Karim, F., & Rehman, O. (2012). Impact of Job Satisfaction, Perceive Organizational Justice and Employee Empowerment on Organizational Commitment in Semi-Government Organizations of Pakistan. Journal of Business Studies Quarterly, 3(4), 92–104.
Khatibi, A. H., Asadi., & Hamidi, M. (2009). The Relationship Between Job Stress and Organizational Commitment in National Olympic and Paralympic Academy. World Journal of Sport Sciences, 2(4), 272–278.
Leung, M., Janet, S., & Yee, shan C. (2017). Adjusting Stressors – Job-Demand Stress in Preventing Rustout/Burnout in Estimators. Surveying and Built Environment, 18(1), 17–26.
Lumley, E. J., Coetzee, M., Tladinyane, R., & Ferreira, N. (2011). Melinde Coetzee, Rebecca Tladinyane, and Nadia Ferreira. "Exploring the job satisfaction and organisational commitment of employees in the information technology environment. Southern African Business Review 15, 1.
Luthans, F. (2005). Perilaku Organisasi Edisi 10. Yogyakarta.
Mathis, R. L., & Jackson, J. H. (2011). Manajemen Sumber Daya Manusia, buku 1, alih Bahasa: Jimmy Sadeli dan Bayu Prawira HIe. Jakarta: Salemba Empat.
Mustikadewi, Saemargani, Ingga, F., & Mustikawati, I. (2015). Pengaruh Ukuran Perusahaan, Umur Perusahaan, Profitabilitas, Solvabilitas, Ukuran KAP, dan Opini Auditor terhadap Audit Delay. Jurnal Nominal, 4(2), 27–49.
Pangat, A. P. O. (2013). Analisis Pengaruh Job Insecurity Terhadap Kepuasan Kerja Dan Komitmen Organisasional Serta Dampaknya Terhadap Kinerja Karyawan Outsourcing PT Upaya Kelola Profitama. Jurnal Ekonomi Dan Bisnis, 10(2), 164–169.
Parvaiz, L., Batool, S., Khalid, A., & AftabFarooqi, Y. (2015). Impact of Stressors ( Role conflict , Role overload , Leadership Support and Organizational Politics ) on Job Stress and its subsequent impact on Turnover Intention. Journal of Business and Management, 4(10), 52–63.
Priyono, F. M. A. (2012). Pengaruh Gaya Kepemimpinan Terhadap Kepuasan Kerja. Journal of Business and Banking, 2(1), 113–122.
Putra, I. G. S., & Wibawa, I. M. A. (2014). Pengaruh Stres Kerja dan Komitmen Organisasi Terhadap Kepuasan Kerja Berdasarkan Gender Pada Warong Miyabi Bali. E-Jurnal Manajemen, 3(9), 2745–2766. https://ojs.unud.ac.id/index.php/Manajemen/article/view/9319
Rismawan, P. A. E., Supartha, W. G., & Yasa, N. N. K. (2014). Peran Memediasi Komitmen Organisasional pada Pengaruh Stres Kerja dan Kepuasan Kerja terhadap Intensi Keluar Karyawan. E-Jurnal Ekonomi Dan Bisnis Universitas Udayana, 3(8), 424–441. https://ojs.unud.ac.id/index.php/EEB/article/view/8607
Robbins, S., & Judge, T. (2012). Perilaku Organisasi (Organizasional Behavior). Jakarta: Salemba Empat.
Safitri, I. P. W., Rahardjo, K., & Moch, D. (2014). Analisis Perbedaan Komitmen Organisasi Berdasarkan Status Karyawan (Studi Pada Karyawan PT. Kobexindo Tractors Tbk. Representative Office Bengkulu). Jurnal Administrasi Bisnis, 10(1), 215–239.
Soeboko, & Riaydi, A. (2000). Sumber Daya Manusia Dalam Otonomi Daerah. In Jurnal Ekonomi Pembangunan (Vol. 1, Issue 1, pp. 1–10). https://doi.org/http://doi.org/10.23917/jep.vlil.3888
Sopiah. (2008). Prilaku Organisasional. Yogyakarta: ANDI.
Suhanto, E. (2009). Pengaruh Stres Kerja dan Iklim Organisasi Terhadap turnover intention dengan kepuasan kerja sebagai variabel intervening. Tesis Semarang: Program Pasca Sarjana Universitas Diponegoro.
Suparjo, D. P. R. R. (2013). Pengaruh Komitmen Organisasi, Kepuasan Kerja Dan Budaya Organisasi Terhadap Organizational Citizenship Behavior (OCB) (Studi pada PT. Plasa Simpanglima Semarang). Jurnal Ilmiah Dinamika Ekonomi Dan Bisnis, 1(1), 156.
Suwardi, & Utomo, J. (2011). Pengaruh Motivasi Kerja, Kepuasan Kerja dan Komitmen Organisasional Terhadap Kinerja Pegawai (Studi Pada Pegawai Setda Kabupaten Pati). Analisis Manajemen, 5(1).
Taurisa, C. M., Djastuti, I., & Ratnawati, I. (2012). Analisis pengaruh budaya organisasi dan kepuasan kerja terhadap komitmen organisasional dalam meningkatkan kinerja karyawan (Studi pada PT. Sido Muncul Kaligawe Semarang). Diponegoro University.
Umar, H. (2012). Desain Penelitian MSDM dan Perilaku Karyawan. Jakarta : PT. Raja Grafindo Persada.
Velnampy, T., & Aravinthan, S. A. (2013). Occupational Stress and Organizational Commitment in Private Banks: A Sri Lankan Experience. European Journal of Business and Management, 5(7), 78–99.
Wibowo. (2017). Manajemen Kinerja Edisi Ke-5. Jakarta. Rajawali Press.
Wibowo, I. G. P., Riana, G., & Putra, M. S. (2015). Pengaruh stres kerja terhadap kepuasan kerja dan komitmen organisasional karyawan. E-Jurnal Ekonomi Dan Bisnis Universitas Udayana, 4(2), 125–145.
Yousef, D. A. (2002). Job Satisfaction as a Mediator of The Relationship between Role Stressors and Organizational Commitment: A Study fron An Arabic Cultural Perspective. Journal of Management Psychology, 17(4), 250–266.
Zeinabadi, H., & Keyvan, S. (2011). Role of procedural justice, trust, job satisfaction, and organizational commitment in Organizational Citizenship Behavior (OCB) of teachers: Proposing a modified social exchange model. Procedia Social and Behavioral Sciences, 29, 1472–1481.
Allen, N. ., & Meyer, J. P. (1990). The Measurement and Antecedents of Affective, continuance and Normative Commitment. Journal of Occupational Psychology, 63(1), 1–18. https://doi.org/10.1111/j.2044-8325.1990.tb00506.x
Bokti, N. L. M., & Mansor, A. T. (2009). A Preliminary Study on Occupational Stress and Job Satisfaction among Male Navy Personnel at a Naval Base in Lumut, Malaysia. Uluslararası Sosyal Ara_tırmalar Dergisi. The Journal of International Social Research, 2(9), 299–307.
Cha, J. M., Kim, S. H., & Cichy, R. F. (2011). Job Satisfaction, Organizational Commitment, and Contextual Performance: Examining Effects of Work Status and Emotional Intelligence among Private Club Staff Members. Psychology & Marketing, 21(6), 405–424.
Davis, T. R., & Fred, L. (2008). A social learning approach to organizational behavior. Academy of Management Review, 5(2), 281–290. https://doi.org/https://doi.org/10.5465/amr.1980.4288758
Dawal, S. Z. M., & Zahari, T. (2018). The Effect of Job and Environmental Factors on Job Satisfaction in Automotive Industries. International Journal of Occupational Safety and Ergonomics (JOSE), 12(3), 267–280. https://doi.org/https://doi.org/10.1080/10803548.2006.11076687
Eslami, J., & Davood, G. (2012). Pengaruh Implementasi Pengendalian Intern dan Total Quality Management terhadap Kinerja Organisasi. MIMBAR, XXVIII(1), 456.
Gunlu, E., Aksarayli, M., & Sahin Perçin, N. (2009). Job satisfaction and organizational commitment of Hotel Managers in Turkey. International Journal of Contemporary Hospitality Management, 22(5), 693–717.
Handoko, T. H. (2012). Manajemen Personalia dan Sumber Daya Manusia. In BPFE Yogyakarta (Edisi 2).
Harun, H, R., Salleh, M. A., & Memon. (2014). Job atisfaction, Organizational Commitment and Stress among Offshore Oil and Gas Platform Employess. Asian Social Science, 10(11), 28–32.
Hasibuan, M. (2014). Manajemen Sumber daya Manusia. In Jakarta : Bumi Aksara.
Hassan, A. (2002). Organizational Justice As A Determinant Of Organizational Commitment. Asian Academy of Management Journal, 7(2), 55–66.
Iqbal, S., Ehsan, S., Rizwan, M., & Noreen, M. (2014). The Impact Of Organizational Commitment, Job Satisfaction, Job Stress and Leadership Support on Turnover Intention in Educational Institutes. International Journal of Human Resource Studies, 4(2), 181–195.
Iresa, A. R., Utami, H. N., & Prasetya, A. (2015). Pengaruh Konflik Kerja Dan Stres Kerja Terhadap Komitmen Organisasional Dan Kinerja Karyawan (Studi pada Karyawan PT. Telekomunikasi Indonesia, Tbk Witel Malang). Jurnal Administrasi Bisnis (JAB), 23(1), 1–10.
Jahanzeb, H. (2010). The Impact of Job Stress on Job Satisfaction among Academic Faculty of A Mega Distance Learning Institution in Pakistan. A Case Study of Allama Iqbal Open University. Mustang Journal of Business & Ethics, 1, 31–48.
Karim, F., & Rehman, O. (2012). Impact of Job Satisfaction, Perceive Organizational Justice and Employee Empowerment on Organizational Commitment in Semi-Government Organizations of Pakistan. Journal of Business Studies Quarterly, 3(4), 92–104.
Khatibi, A. H., Asadi., & Hamidi, M. (2009). The Relationship Between Job Stress and Organizational Commitment in National Olympic and Paralympic Academy. World Journal of Sport Sciences, 2(4), 272–278.
Leung, M., Janet, S., & Yee, shan C. (2017). Adjusting Stressors – Job-Demand Stress in Preventing Rustout/Burnout in Estimators. Surveying and Built Environment, 18(1), 17–26.
Lumley, E. J., Coetzee, M., Tladinyane, R., & Ferreira, N. (2011). Melinde Coetzee, Rebecca Tladinyane, and Nadia Ferreira. "Exploring the job satisfaction and organisational commitment of employees in the information technology environment. Southern African Business Review 15, 1.
Luthans, F. (2005). Perilaku Organisasi Edisi 10. Yogyakarta.
Mathis, R. L., & Jackson, J. H. (2011). Manajemen Sumber Daya Manusia, buku 1, alih Bahasa: Jimmy Sadeli dan Bayu Prawira HIe. Jakarta: Salemba Empat.
Mustikadewi, Saemargani, Ingga, F., & Mustikawati, I. (2015). Pengaruh Ukuran Perusahaan, Umur Perusahaan, Profitabilitas, Solvabilitas, Ukuran KAP, dan Opini Auditor terhadap Audit Delay. Jurnal Nominal, 4(2), 27–49.
Pangat, A. P. O. (2013). Analisis Pengaruh Job Insecurity Terhadap Kepuasan Kerja Dan Komitmen Organisasional Serta Dampaknya Terhadap Kinerja Karyawan Outsourcing PT Upaya Kelola Profitama. Jurnal Ekonomi Dan Bisnis, 10(2), 164–169.
Parvaiz, L., Batool, S., Khalid, A., & AftabFarooqi, Y. (2015). Impact of Stressors ( Role conflict , Role overload , Leadership Support and Organizational Politics ) on Job Stress and its subsequent impact on Turnover Intention. Journal of Business and Management, 4(10), 52–63.
Priyono, F. M. A. (2012). Pengaruh Gaya Kepemimpinan Terhadap Kepuasan Kerja. Journal of Business and Banking, 2(1), 113–122.
Putra, I. G. S., & Wibawa, I. M. A. (2014). Pengaruh Stres Kerja dan Komitmen Organisasi Terhadap Kepuasan Kerja Berdasarkan Gender Pada Warong Miyabi Bali. E-Jurnal Manajemen, 3(9), 2745–2766. https://ojs.unud.ac.id/index.php/Manajemen/article/view/9319
Rismawan, P. A. E., Supartha, W. G., & Yasa, N. N. K. (2014). Peran Memediasi Komitmen Organisasional pada Pengaruh Stres Kerja dan Kepuasan Kerja terhadap Intensi Keluar Karyawan. E-Jurnal Ekonomi Dan Bisnis Universitas Udayana, 3(8), 424–441. https://ojs.unud.ac.id/index.php/EEB/article/view/8607
Robbins, S., & Judge, T. (2012). Perilaku Organisasi (Organizasional Behavior). Jakarta: Salemba Empat.
Safitri, I. P. W., Rahardjo, K., & Moch, D. (2014). Analisis Perbedaan Komitmen Organisasi Berdasarkan Status Karyawan (Studi Pada Karyawan PT. Kobexindo Tractors Tbk. Representative Office Bengkulu). Jurnal Administrasi Bisnis, 10(1), 215–239.
Soeboko, & Riaydi, A. (2000). Sumber Daya Manusia Dalam Otonomi Daerah. In Jurnal Ekonomi Pembangunan (Vol. 1, Issue 1, pp. 1–10). https://doi.org/http://doi.org/10.23917/jep.vlil.3888
Sopiah. (2008). Prilaku Organisasional. Yogyakarta: ANDI.
Suhanto, E. (2009). Pengaruh Stres Kerja dan Iklim Organisasi Terhadap turnover intention dengan kepuasan kerja sebagai variabel intervening. Tesis Semarang: Program Pasca Sarjana Universitas Diponegoro.
Suparjo, D. P. R. R. (2013). Pengaruh Komitmen Organisasi, Kepuasan Kerja Dan Budaya Organisasi Terhadap Organizational Citizenship Behavior (OCB) (Studi pada PT. Plasa Simpanglima Semarang). Jurnal Ilmiah Dinamika Ekonomi Dan Bisnis, 1(1), 156.
Suwardi, & Utomo, J. (2011). Pengaruh Motivasi Kerja, Kepuasan Kerja dan Komitmen Organisasional Terhadap Kinerja Pegawai (Studi Pada Pegawai Setda Kabupaten Pati). Analisis Manajemen, 5(1).
Taurisa, C. M., Djastuti, I., & Ratnawati, I. (2012). Analisis pengaruh budaya organisasi dan kepuasan kerja terhadap komitmen organisasional dalam meningkatkan kinerja karyawan (Studi pada PT. Sido Muncul Kaligawe Semarang). Diponegoro University.
Umar, H. (2012). Desain Penelitian MSDM dan Perilaku Karyawan. Jakarta : PT. Raja Grafindo Persada.
Velnampy, T., & Aravinthan, S. A. (2013). Occupational Stress and Organizational Commitment in Private Banks: A Sri Lankan Experience. European Journal of Business and Management, 5(7), 78–99.
Wibowo. (2017). Manajemen Kinerja Edisi Ke-5. Jakarta. Rajawali Press.
Wibowo, I. G. P., Riana, G., & Putra, M. S. (2015). Pengaruh stres kerja terhadap kepuasan kerja dan komitmen organisasional karyawan. E-Jurnal Ekonomi Dan Bisnis Universitas Udayana, 4(2), 125–145.
Yousef, D. A. (2002). Job Satisfaction as a Mediator of The Relationship between Role Stressors and Organizational Commitment: A Study fron An Arabic Cultural Perspective. Journal of Management Psychology, 17(4), 250–266.
Zeinabadi, H., & Keyvan, S. (2011). Role of procedural justice, trust, job satisfaction, and organizational commitment in Organizational Citizenship Behavior (OCB) of teachers: Proposing a modified social exchange model. Procedia Social and Behavioral Sciences, 29, 1472–1481.
Published
2022-03-24
How to Cite
WATI, Dhea Praba; ARTHA WIBAWA, I Made.
PERAN KEPUASAN KERJA MEMEDIASI PENGARUH STRES KERJA TERHADAP KOMITMEN ORGANISASIONAL.
E-Jurnal Manajemen, [S.l.], v. 11, n. 3, p. 418 - 442, mar. 2022.
ISSN 2302-8912.
Available at: <https://ojs.unud.ac.id/index.php/manajemen/article/view/72564>. Date accessed: 26 apr. 2025.
doi: https://doi.org/10.24843/EJMUNUD.2022.v11.i03.p01.
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