PENGARUH KEPUASAN KERJA TERHADAP TURNOVER INTENTION DENGAN KOMITMEN ORGANISASIONAL SEBAGAI MEDIASI
Abstract
Riset ini bertujuan untuk menganalisis pengaruh kepuasan kerja terhadap turnover intention dengan komitmen organisasional sebagai mediasi (studi pada Karyawan Beachwalk Shopping Center). Riset ini menggunakan sampel sejumlah 78 karyawan. Metode yang digunakan dalam riset ini adalah metode survei dengan teknik kuesioner dan wawancara dengan alat analisis statistik inferensial Structural Equation Modeling (SEM) berbasis PLS. Hasil riset menunjukkan bahwa kepuasan kerja berpengaruh negatif dan signifikan terhadap turnover intention. Kepuasan kerja berpengaruh positif dan signifikan terhadap komitmen organisasional, komitmen organisasional bepengaruh negatif dan signifikan terhadap turnover intention, dan komitmen organisasional memediasi pengaruh kepuasan kerja terhadap turnover intention. Implikasi riset ini adalah membuktikan traditional turnover theory serta kaitannya dengan variabel penelitian. Riset ini juga menawarkan manfaat komitmen organisasional, pengelolaan kepuasan kerja terhadap turnover intention.
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References
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Yanti, N. P. A. P., & Dewi, I. G. A. M. (2020). The Role Of Organizational Commitments Mediating The Effect Of Employee Satisfaction To Employee Intention Turnover. American Journal of Humanities and Social Sciences Research, 4(4), pp. 193–199.
Alqudah, I. H. A., Carballo-Penela, A., & Ruzo-Sanmartín, E. (2022). High-performance Human Resource Management Practices and Readiness for Change: An Integrative Model Including Affective Commitment, Employees’ Performance, and the Moderating Role of Hierarchy Culture. European Research on Management and Business Economics, 28(1), pp. 100–177.
Amin, M. S. (2022). Organizational Commitment, Competence on Job Satisfaction and Lecturer Performance: Social Learning Theory Approach. Golden Ratio of Human Resource Management, 2(1), pp. 40–56.
Ardyputri, A. F., & Ariyanto, E. (2023). The Effect of Job Stress, Job Satisfaction and Organizational Commitment on Employee Turnover Intention of PT. Aplus Pacific Jakarta. European Journal of Business and Management Research, 8(2), pp. 238–243.
Asri, C. P. (2021). Analysis Of The Effect Of Employee Perfomance, Turn Over Intention On Organizational Commitment During The Covid-19 Pandemic. International Journal of Economics, Business and Accounting Research (IJEBAR), 5(4), pp. 573–579.
Astiti, M. W., & Surya, I. B. K. (2020). Role of Organizational Commitments in Mediating The Effect of Work Motivation and Job Satisfaction Towards Turnover Intention on Nurses Private Hospital. International Research Journal of Management, IT and Social Sciences, 8(1), pp. 25–34.
Bachri, F., & Solekah, N. A. (2021). Organizational Commitment as Mediating Variable of Employee Job Satisfaction Toward Turnover Intentions. INOBIS: Jurnal Inovasi Bisnis Dan Manajemen Indonesia, 4(2), pp. 151–162.
C. -Y, Lin., & C.-K, H. (2021). Employee Turnover Intentions and Job Performance From a Planned Change: The effects of an Organizational Learning Culture and Job Satisfaction. International Journal of Manpower, 42(3), pp. 409–423.
Dewi, R. S., & Nurhayati, M. (2021). The Effect of Career Development on Turnover Intention with Job Satisfaction and Organizational Commitment as Mediators, Study at PT Control Systems Arena Para Nusa. European Journal of Business and Management Research, 6(4), pp. 11–18.
Dharmayanti, K. A., Agung, A., & Sriathi, A. (2020). The Role of Organizational Commitment Mediates the Effect of Job Satisfaction on Employee Turnover Intention in Bali Relaxing Resort and Spa. American Journal of Humanities and Social Sciences Research, 4(1), pp. 188–194.
Fahrizal, & Utama, I. W. M. (2017). Pengaruh Persepsi Dukungan Organisasi Terhadap Komitmen Organisasional dan Turnover Intention Karyawan Hotel Kajane MUA Ubud. E-Jurnal Manajemen Unud, 6(10), pp. 5405–5431.
Fujiana, R., Rahardja, E., & Manajemen, J. (2016). Analisis Pengaruh Kepuasan Kerja, Lingkungan Kerja Non Fisik, dan Komitmen Organisasional Terhadap Turnover Intention. Diponegoro Journal of Management, 5(3), pp. 1–12.
Gessesse, K. T., & Premanandam, P. (2023). The Mediating Role of Affective Commitment on The Relationship Between Job Satisfaction and Turnover Intention Using Structural Equation Modeling: Empirical Evidence From Higher Education Institutions in Addis Ababa, Ethiopia. Cogent Social Sciences, 9(1), pp. 1–16.
Hair, J. et al. (2017). Multivariate Data Analysis ( 7th Editon) (7th ed.). Pearson.
Kurniadi, C., Jimad, H., & Mardiana, N. (2022). Mediation Role Of Organizational Commitment On The Influence Of Job Satisfaction On Ocb (Organizational Citizenship Behavior) Employees Of Pt Cipta Agung Manis. International Journal of Science, Technology & Management, 3(3), pp. 621–629.
Kurniawan, P., & Susanto, N. (2023). The Effect of Job Stress, Job Satisfaction and Emotional Intelligence on Turnover Intention. International Journal of Science, Technology & Management, 4(2), pp. 358–365.
Luh, N., Devyanti, P. L., Bagus, G., & Satrya, H. (2020). Effect of Job Satisfaction on Turnover Intention with Organizational Commitment as a Mediating Variable. American Journal of Humanities and Social Sciences Research, 4(3), 293–298.
Made Emma Aprillyani, A., & Surya Putra, M. (2021). The Effect of Job Satisfaction on Intention to Quit Mediated by Organizational Commitment (Study at PT. Bintang Sidoraya Denpasar). American Journal of Humanities and Social Sciences Research, 5(2), pp. 173–179.
Mobley, W. H. (2011). Pergantian Karyawan:Sebab, Akibat dan Pengendaliannya. Alih Bahasa: Nurul Imam. Pustaka Binanam Presindo.
Mohyi, A. (2021). The Effect of Job Satisfaction on Turnover Intention Through Organizational Commitment as a Mediation. Asia Pacific Journal of Management and Education, 4(3), pp. 61–75.
Nguyen, Q. A., & Tran, A. D. (2021). Job satisfaction and turnover intention of preventive medicine workers in northern Vietnam: Is there any relationship? Health Services Insights, 14(1), pp. 1–13.
NingTyas, A. P. A., Purnomo, S. H., & Aswar, A. (2020). Pengaruh Kepuasan Kerja Terhadap Turnover Intention Dengan Komitmen Organsasi Sebagai Variabel Intervening. E-Jurnal Manajemen Universitas Udayana, 9(4), pp. 1634.
Nurjanah, N., Abdullah, T., & Tukiran, M. (2023). The Influence of Organizational Culture, Transformational Leadership and Personality to Organizational Commitment: A Case Study of Madrasah Aliyah, East Jakarta. E-Journal of Humanities, Arts and Social Sciences, 4(2), pp. 155–169.
Robbins, P. Stephen & Judge, T. A. (2017). Organizational Behaviour (13th ed.). Salemba Empat.
Situmorang, I. B., & Heryjanto, A. (2023). Pengaruh Job Satisfaction, Workload, dan Organizational Commitment Terhadap Turnover Intention yang Dimediasi Oleh Emotional Exhaustion (Studi Empiris: Karyawan PT XYZ Di Bekasi). Jurnal Bisnis Dan Manajemen, 3(5), pp. 1173–1191.
Tri Wiliyanto, I., Sudiarditha, I. K., & Yohana, C. (2020). Influence of Work Environment Toward Turnover Intention with Motivation and Job Satisfaction as Intervening Variables in PT. TSA. International Journal on Advanced Science, Education, and Religion, 3(1), pp. 11–21.
Yanti, N. P. A. P., & Dewi, I. G. A. M. (2020). The Role Of Organizational Commitments Mediating The Effect Of Employee Satisfaction To Employee Intention Turnover. American Journal of Humanities and Social Sciences Research, 4(4), pp. 193–199.
Published
2024-10-25
How to Cite
KUMARI, Ida Ayu Trisya Ratna; KETUT SURYA, Ida Bagus.
PENGARUH KEPUASAN KERJA TERHADAP TURNOVER INTENTION DENGAN KOMITMEN ORGANISASIONAL SEBAGAI MEDIASI.
E-Jurnal Manajemen, [S.l.], v. 13, n. 10, p. 1523 - 1537, oct. 2024.
ISSN 2302-8912. Available at: <https://ojs.unud.ac.id/index.php/manajemen/article/view/114958>. Date accessed: 04 nov. 2024.
doi: https://doi.org/10.24843/EJMUNUD.2024.v13.i10.p02.
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