@article{{EJM}{}, author = {Cahyani, K., Rahanatha, G.}, title = { Pengaruh Kualitas Layanan Terhadap Kepuasan Dan Dampakanya Terhadap Kepercayaan Serta Loyalitas}, journal = {E-Jurnal Manajemen}, volume = {3}, number = {10}, year = {2014}, url = {https://ojs.unud.ac.id/index.php/manajemen/article/view/9356} }