@article{{EJM}{}, author = {Trisnayani, I., Setiawan, P.}, title = { Peran Kepuasan Dalam Memediasi Pengaruh Kualitas Layanan Terhadap Loyalitas Nasabah}, journal = {E-Jurnal Manajemen}, volume = {3}, number = {10}, year = {2014}, url = {https://ojs.unud.ac.id/index.php/manajemen/article/view/9355} }