Parsana, Dewa Nyoman Wiesdya Danabrata, AND 		Giantari, I Gusti Ayu Ketut.
" PERAN CUSTOMER SATISFACTION MEMODERASI PENGARUH RELATIONSHIP MARKETING TERHADAP CUSTOMER LOYALTY (Studi pada PT. Bank BRI Cabang Gatot Subroto Denpasar)" <em>E-Jurnal Manajemen</em> [Online], Volume 9 Number 5 (3 May 2020)