WIRA PARTHA, I Gusti Ngurah; 						HARTATI, Rukmi Sari; 						JASA, Lie.
 Rancang Bangun Sistem IT-Helpdesk Untuk Maintenance dan Tutorial Aplikasi Simplebiz Menggunakan Metode Forward Chaining dan Certainty Factor.
<strong>Majalah Ilmiah Teknologi Elektro</strong>, [S.l.], v. 20, n. 2, p. 315-326, dec. 2021.
ISSN 2503-2372.
Available at: &lt;<a href="https://ojs.unud.ac.id/index.php/jte/article/view/74958" target="_new">https://ojs.unud.ac.id/index.php/jte/article/view/74958</a>&gt;. Date accessed: 23 sep. 2023.
doi: <a href="https://doi.org/10.24843/MITE.2021.v20i02.P16">https://doi.org/10.24843/MITE.2021.v20i02.P16</a>.