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							SUSKA V, I Made; 						BUDIARTHA R. M., N.; 						ASTAWA DIPUTRA, Gd..
 ANALISIS KUALITAS PELAYANAN PAS BANDARA INTERNASIONAL NGURAH RAI DENGAN MENGGUNAKAN MODEL SERVQUAL.
<strong>JURNAL SPEKTRAN</strong>, [S.l.], jan. 2013.
ISSN 2809-7718.
Available at: &lt;<a href="https://ojs.unud.ac.id/index.php/jsn/article/view/4998" target="_new">https://ojs.unud.ac.id/index.php/jsn/article/view/4998</a>&gt;. Date accessed: 04 sep. 2026.
doi: <a href="https://doi.org/10.24843/SPEKTRAN.2013.v01.i01.p06">https://doi.org/10.24843/SPEKTRAN.2013.v01.i01.p06</a>.