ISU-ISU PENGELOLAAN LINGKUNGAN PADA HOTEL BERBINTANG DI BALI

Abstract

Aim of this studyis to identify environmental management issues at starred hotels in Bali. Respondent of this
study was 126 hotel manager. The data obtained through questionnaire which was analyzed by descriptive
statistic. The findings show that environmental management issues take an important place to the hotel
management and emerge as bases for hotel manager of starred hotels in Bali for carrrying out environmental
management. Out of seven issues analyzed in this study, three of them emerge as important issues i.e. pressure
from travel agent, pressure from customer and tourist, and cimate change. There is a significant difference
among one, two, and three starred hotels and four and five starred hotels related to the significance of those
issues. For manager of one, two, and three starred hotels, those issues are in “important” category, whereas
for four and five starred hotels, they are in “very important” categories which push them to do management of
environment.