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Widagdo, Yohanes Martono, & Pegi Septiawati.
" Penerapan standar operasional prosedur pelayanan prima front desk  agent untuk meningkatkan loyalitas tamu di hotel baron indah solo." <em>Jurnal Kepariwisataan dan Hospitalitas</em> [Online], 8.1 (2024): 338-344. Web.  2 Sep. 2026