PEMANFAATAN TEKNOLOGI INFORMASI DAN PENGARUHNYA PADA KINERJA INDIVIDUAL PADA BANK PERKREDITAN RAKYAT DI KABUPATEN TABANAN

Abstract

This research aims to investigate factors influencing the utilization of
information technology (IT), like social factor, affect factor, job
appropriateness, long-term consequences, facilitating condition, and job
complexity; as well as the impact of utilization and trust on IT on individual
performance of People Credit Bank (Bank Perkreditan Rakyat/BPR) in
Tabanan Regency. Sample consists of 13 BPR with total respondents of 96.
Data collection method is interview, survey with questionnaire, and
documentation. Instruments used in this research have met validity and
reliability criteria and pass multicolinearity and heteroscedasticity tests. Data
then are analyzed using multiple linear regression tests.
Based on the analysis, it is found that social factor and the facilitating
condition give positive impacts and significantly support the utilization of IT.
Affect factor, job appropriateness, and long-term consequences provide
positive impacts, yet not significant; while complexity factor has negative and
insignificant impact on the utilization of IT. As a whole, all factors affect IT
utilization positively and significantly. Utilization and trust on IT each has
positive and significant impact on individual performance; and together they
also affect individual performance positively and significantly.