NISRINA, Mella Azhar; 						RAMDAN, Asep M.; 						MULIA Z, Faizal.
 KEKUATAN NILAI EMOSIONAL DAN KUALITAS PELAYANAN TERHADAP KEPUASAN KONSUMEN PADA PERUSAHAAN JASA EKSPEDISI.
<strong>E-Jurnal Ekonomi dan Bisnis Universitas Udayana</strong>, [S.l.], p. 537-549, june 2019.
ISSN 2337-3067.
Available at: &lt;<a href="https://ojs.unud.ac.id/index.php/eeb/article/view/46497" target="_new">https://ojs.unud.ac.id/index.php/eeb/article/view/46497</a>&gt;. Date accessed: 11 may 2024.
doi: <a href="https://doi.org/10.24843/EEB.2019.v08.i06.p01">https://doi.org/10.24843/EEB.2019.v08.i06.p01</a>.