ENGGARTYASTI, Avia; 						CARAKA, Rezzy Eko.
 A Preview of Total Quality Management (TQM) in Public Services.
<strong>E-Jurnal Ekonomi dan Bisnis Universitas Udayana</strong>, [S.l.], p. 3285-3290, sep. 2017.
ISSN 2337-3067.
Tersedia pada: &lt;<a href="https://ojs.unud.ac.id/index.php/eeb/article/view/30293" target="_new">https://ojs.unud.ac.id/index.php/eeb/article/view/30293</a>&gt;. Tanggal Akses: 09 jan. 2026
doi: <a href="https://doi.org/10.24843/EEB.2017.v06.i09.p04">https://doi.org/10.24843/EEB.2017.v06.i09.p04</a>.