AN, I Wayan Mahendra Putra; 						WARDANA, I Made; 						SUKAATMADJA, I Putu Gd.
 PENGARUH E-SERVQUAL TERHADAP CUSTOMER SATISFACTION, TRUST, DAN WORD OF MOUTH PESERTA BPJS KETENAGAKERJAAN.
<strong>E-Jurnal Ekonomi dan Bisnis Universitas Udayana</strong>, [S.l.], nov. 2016.
ISSN 2337-3067.
Available at: &lt;<a href="https://ojs.unud.ac.id/index.php/eeb/article/view/20676" target="_new">https://ojs.unud.ac.id/index.php/eeb/article/view/20676</a>&gt;. Date accessed: 04 feb. 2025.