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		Doutel, Pascoal Barros, 		Yasintha, Putu Nomy, AND 		Dwi Wismayanti, Kadek Wiwin.
" Efektivitas Pelayanan Publik Dalam Pembuatan Kartu Identitas Penduduk Bilhete De Identidade ( BI) Di Kantor Justica Dili Timor- Leste" <em>CITIZEN CHARTER</em> [Online], Volume 1 Number 01 (22 November 2021)