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		Arfiani, Fauziah, 		Supriliyani, Ni Wayan, DAN 		Dwi Wismayanti, Kadek Wiwin.
" PENGARUH KUALITAS PELAYANAN PEGAWAI TERHADAP LOYALITAS PELANGGAN PDAM KABUPATEN BANJARNEGARA" <em>CITIZEN CHARTER</em> [Online], Volume 1 Nomor 2 (27 August 2019)