Arfiani, F., Supriliyani, N., & Dwi Wismayanti, K. (2019). PENGARUH KUALITAS PELAYANAN PEGAWAI TERHADAP LOYALITAS PELANGGAN PDAM KABUPATEN BANJARNEGARA. CITIZEN CHARTER, 1(2). Retrieved from https://ojs.unud.ac.id/index.php/citizen/article/view/52420