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		Olgina, Aulya, 		Wirantari, I Dewa Ayu Putri, DAN 		Yudartha, Putu Dharmanu.
" PENGARUH KUALITAS PELAYANAN POSPAY TERHADAP KEPUASAN PELANGGAN PADA POS INDONESIA DENPASAR" <em>CITIZEN CHARTER</em> [Online], Volume 4 Nomor 1 (18 May 2024)