Kumar, Suresh, 		Winarto, Budi, AND 		Astuti, Mariana.
" THE IMPACT OF SERVICE QUALITY, FACILITY, PRICE, EMOTIONAL FACTOR AND LOCATION ON CUSTOMER SATISFACTION AND LOYALTY AT THE 3-STAR HOTELS IN BEKASI" <em>Buletin Studi Ekonomi</em> [Online], (2 March 2016)