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		Paradisa, Dian Asgar, 		Widia, I Wayan, AND 		Aviantara, I. G. N. Apriadi.
" IDENTIFIKASI HARAPAN PELANGGAN TERHADAP MUTU PELAYANAN DAN MUTU PROSES PRODUKSI OLAHAN IKAN DI CV. MINA UTAMA" <em>Jurnal BETA (Biosistem dan Teknik Pertanian)</em> [Online], Volume 2 Number 2 (1 February 2015)