M, Arifin Al Amiri; 						MANDALA, Kastawan.
 PENGARUH IMPLEMENTASI TOTAL QUALITY MANAGEMENT TERHADAP KEPUASAN PELANGGAN.
<strong>E-Jurnal Manajemen</strong>, [S.l.], v. 8, n. 12, p. 6931 - 6950, dec. 2019.
ISSN 2302-8912.
Available at: &lt;<a href="https://ojs.unud.ac.id/index.php/manajemen/article/view/48209" target="_new">https://ojs.unud.ac.id/index.php/manajemen/article/view/48209</a>&gt;. Date accessed: 25 apr. 2024.
doi: <a href="https://doi.org/10.24843/EJMUNUD.2019.v08.i12.p02">https://doi.org/10.24843/EJMUNUD.2019.v08.i12.p02</a>.